Search Icon

Pro Desk at The Home Depot

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Primos, United States

homedepot.com
Building materials store· Insulation materials store· Marble supplier· Millwork shop· Roofing supply store· Dry wall supply store· Lumber store· Masonry supply store· Molding supplier· Welding supply store

Pro Desk at The Home Depot Reviews | Rating 3.7 out of 5 stars (7 reviews)

Pro Desk at The Home Depot is located in Primos, United States on 5342 W Baltimore Pike. Pro Desk at The Home Depot is rated 3.7 out of 5 in the category building materials store in United States.

Address

5342 W Baltimore Pike

Price range

$$$

Phone

+1 6103945400

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Repair servicesService guarantee

Open hours

...
Write review Claim Profile
L

Leslie T.

We ordered a washer and dryer for my aunt who can no longer leave the house without assistance from Home Depot in Secane a few weeks prior to Thanksgiving. The delivery date was set for 12/18/19; the appliance was scheduled to be delivered between 9-1. The delivery company was no call/no show. We called the store around 1:30 to check the status of the delivery only to learn the company "forgot" to put her items on the truck. We were given a 10 day reschedule date despite it being their fault that the items weren't delivered. The Store Manager, "Johnny" to date had not return my phone calls. I called the corporate office; reportedly "Johnny" didn't return their outreach either. Today the items were supposed to be delivered between 7-11. Again no call/no show with the items. Again I called the store and the Manager was unavailable. Again I called the corporate office and was told the delivery truck was running behind; and that someone would call me soon; and to expect the delivery in a half hour or around noon. At 2p.m.I called back to check the status of the delivery and was told after waiting since 7 a.m. that they tried to deliver the items but no one was home. This is not true of course. They have rescheduled now for 1/3/20. I have not ever received a response from the Store Manager to date. The delivery company is West Side and they are totally unprofessional. Everyone to whom I've spoken at Home Depot has been cavalier about the lack of professionalism displayed by the store manager and the delivery company. The moral of the story, go to LOWES or any place else, and don't use West Side delivery. Extremely disappointed but wise enough to know that I will not be purchasing items from Home Depot again.

L

Legendary Reek

Great very informative associate

X

Xander

They helped me find a very specific light bulb size( 13b or something like that) that I needed. They seemed to always ask me if I needed help when i was looking stupid and I appreciate that they anticipated that it was a cry for help lol Good store, spend money here

T

Tim B

Asked for help getting a large sink in my car. The cashier told me someone would be right there after he help another customer. He turned and walked away from me as I asked for help. Staff ignores customers every time I'm in there. Its Lowes for me now...

C

Christina Piecara

Love their kids Workshops, 1st Saturday if every month.

J

James McCabe

No one ever showed up at the cabinet section, very poor experience

M

McFadden Marge

Very good service

Top 10 companies in Building materials store category in United States

Close