Anchorage, United States
400 Gambell St
N/A
+1 9072696599
They called at 8am on a Saturday for an UNSCHEDULED & unexpected interview. Left a message for us to call them back at their main office number 269-6599. No warning, no letter. Heard the voicemail and called them back at 10am to hear the automated line state that they're CLOSED and don't even offer an Option to leave a voicemail. The dumbest thing in the world. How can you expect to call someone and when they call back, they don't even have an option to reach you. This is RIDICULOUS.
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Very good at communicating applied a week ago and already received multiple phone calls. They really care about getting you on your feet and employeed.
Arrived and checked in at 8:30. Told it would be 30 minutes and there were two people ahead of us to see a case worker. Still there at 10:30 and the room cleared out twice. Stood in line for another 30 minutes to find out why. Was told we were still on the list. What list?! We watched many people come and go while we sat. Was told we were on a special list and there was still one person ahead of us!? Was also told they try to get everyone in within 2 hours, but we would surely be seen sometime today. Oh, goody! Wow. Our case worker seems capable of doing fewer than 2 people every 2.5 hours. Would have been nice to know that ahead of time.Totally screwed up system, poorly run and any organization or management appear to be in name only. Sad. 11:00 and still waiting. But hey, we've got until 5pm so there is still hope.
They don't ever call back I left messages over a week ago. My medical with was approved Sept I went into office .then revived card had a issue with a foot swelling and they where not gonna let me leave hospital off I don't have a place to go. I did but find out they don't even have my medical card active I even add if my medical card was available to use set 7 2017 and she said it was but apparently it's not so I'll probably eat this hospital bill I can't afford I also have a hernia caused by the state neglect and they've so far refused to resolve it by having it fixed
Horrible customer service been waiting for more than 2 hours to see the workers go for lunch... WOW! Horrible service
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