Annapolis, United States
1712 West St
N/A
+1 4434405615
I rent at another location but I stopped in today at this location since its near my job to pick up some moving supplies. Pat the manager was so nice, friendly and even helped me load the car. So far Public Storage has been great to me!
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The gate is not opening me and 1 other customer got here at 8:40 am wed July 17. Management on site keeps pointing to the hours of operation sign. Are they not allowed to help if they are on site early? But the gate should be operational between 6 am and 9 pm. I hope they remedy this soon customer service is in need of improvement.
I visited this location on today, Presidents Day thinking that it would be less traffic due to the holiday. It was the exact opposite however the customer service representative Tiera was very pleasant and welcoming. She greeted me as soon as I walked in the door. She also had to remind me to cover my nose with my mask because I wasn’t wearing it properly. She was such a charm. Thank you to Tiera for the phenomenal service today.
I stopped in this location to pay my bill and go buy some tape, Pat was great. I had no clue my storage space number but that did not stop him from helping me and taking my payment. Office was extremely clean. Highly appreciate you Mr. Pat.
Good service, friendly people. Exactly what I needed when I needed it. No complaints from me. Pat was excellent to work with.
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