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Sportsman's Warehouse

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Puyallup, United States

stores.sportsmans.com
Outdoor sports store· Ammunition supplier· Sporting goods store· Hunting and fishing store

Sportsman's Warehouse Reviews | Rating 4.2 out of 5 stars (5 reviews)

Sportsman's Warehouse is located in Puyallup, United States on 120 31st Ave SE G. Sportsman's Warehouse is rated 4.2 out of 5 in the category outdoor sports store in United States.

Address

120 31st Ave SE G

Phone

+1 2538640800

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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M

Matt Inman

Honestly, I am not usually one for leaving reviews, but the dysfunction within this organization needs to be addressed. I understand that given the current climate gun sales are at all time highs and as long as the stock is there they will sell, but this does not warrant lackluster performance and is not acceptable at any level. I purchased a weapon over a month ago, after waiting in the infamous 2 hour line that they continue to be okay with. After waiting the 10 day minimum I began to call the store every 2-3 days to see if I had a \proceed.\ On a Friday morning, I called and was told that I received a proceed and could pick up anytime. So, I went to the store first thing Saturday, waited nearly 3 hours, only to find out that the employee must have been \mistaken\, and I had not received a proceed and in fact would have to submit my application over again due to a change in the current system. In an effort to apologize the manager hands over two 10 off of 50 coupons. So, what he is telling me is that through the mistake of his employee he wants me to spend more money at his location, I'll pass. I understand that mistakes happen, which is why this doesn't bother me, what does both me is that I had to waste 3 hours to find this out. When this could have been resolved through a phone call when they found out that the system had \changed\ nearly 2 weeks prior. So, not only have I wasted the hours in the store, but am made to wait another 10-30 days for my rifle. Your management could greatly benefit on some organizational change management training, production and process management training, as well as a variety of other useful training to help keep up with the ever evolving needs of today's market.

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P J

Amazing location! Extremely friendly staff and they will work with you regardless of issues of ordering stock or purchasing fire arms. There is a bit of a wait in the fire arm section due to COVID but they constantly shine through. Staff is very knowledgeable and this location is in my top 3 of places that I visit first for questions. Keep up the good work, and I highly recommend them.

D

Dan Moore

Great place with excellent customer service. Been hard to find everything your looking for lately due to the pandemic - otherwise they are the one stop shop for outdoors needs.

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LastRonin47

Customer service was not the greatest at first. The older gentleman behind the firearms case ignored us for a good solid five minutes before making brief contact. Fortunately, he left for the backroom and delegated to a young gentleman who was more than obliging.

A

Anthony J Frank Sr

Everything you need to hunt , fish, hike, ec.. anything and everything for the outdoorsman.

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