Hoboken, United States
1 Newark St. #22
N/A
+1 2015653332
ToiletsNo restaurant
Such a cool place with a lot of neat things to do. Children loved the Puzzle Out Escape Room studio so much we went back a second day instead of perusing other plans. Wish we lived closer would be back more often.
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I have to say this was a lot of fun. We used all 3 hints and finished with 5 minutes to go. We were a group of 6 which actually felt perfect. There were enough puzzles for everyone to be working on without having to many people working on one thing. The kid working there was really nice and explained the rules well. He also explains a few things briefly in the room when he takes you in and then your on your own. Once you start identifying what goes where the actual puzzles are not overly complex to solve, but definitely cleverly done. I would recommend to anyone looking for a light fun challenge. I wouldn't recommend this after drinking a lot.
Updated - owner left a message saying I am offered to try the jersey city location. I sent an email months ago and never get a responses. ————————————————————— Worst experience ever. The facility is really old and dirty. I can tell there is no maintenance for this room at all. The carpet is really dirty, and the some of magnets on the back of the blocks don't work. Every time we tried to get a hint the staff sounds a little bit clueless as well. He told us we had one step away but actually we had 3-4 steps left. The most frustrating thing is he told us we were supposed to have one more thing in the room that was actually not there. So no matter what we did there was no way to escape from this room. He found out that and was just like yah it is supposed to be there whatever. NO APOLOGIES AT ALL. I have never seen any business like this before. I feel they won't even care a little bit about the bad reviews either. I saw some reviews said the same thing but clearly they didn't care about their own business and the customer. We spent more than 100 to solve some puzzles that can't be solved at all and got no apologies either. I do NOT recommend this place for anybody. Don't waste your money and time here.
Had a great experience here with my team! The service was absolutely spectacular. I’d recommend this to any escape room fanatics!
Celebrated a birthday with 7 teens, three of which is a beginner, and did the Code Breaker room. There was one staff who had to stay inside the room because the video feed is broken. The introductions and instructions were unclear. There was no system as to where to start at least. The girls were told to start at any puzzle, apparently they already solved a clock at the beginning, which should have been solved second to last. The unclear introduction/instructions did not encourage teamwork, the girls ended up doing things on their own. The girls wasted time working without directions and eventually didn’t escape the room. At some point some girls got bored and abandoned building a puzzle because there was no progression in site. The game lost its excitement 20 minutes into the game. The girls who did escape rooms before expected to start a specific puzzle and then solve it to lead to another puzzle to solve and so forth. This room was just chaos. Some props were not tagged properly and is not working. I don’t know how this room got a 4.2 review, maybe it went down the drain and was never maintained. Stay away from here until the management fixes it and provide knowledgeable staff that can set the fun in escape rooms. It was my first to setup for my daughters’ birthday and I was very disappointed, a special day I cannot get back.
Good spot. Nice game host. Tough room.
Outstanding! I cannot wait to go back! The puzzles and room were brilliantly designed, fun and challenging. When we did need a hint we got just enough to figure it out without ruining the fun.
Requires 4 people to solve. If you are trying this first time, go for 'code breaker'. Staff is helpful and friendly. Overall fun place to hang out. It's definitely not an easy escape.
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