Ogden, United States
3550 Riverdale Rd
N/A
+18013992925
Slow but accurate. Mike is very knowledgeable and experienced. Worth the wait.
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We took in our scooter for a diagnostic a year ago. They have never called back about it. They have never been good at returning calls but now we cannot reach them at the number listed. The shop looks deserted. They still have our scooter and we have no way to get ahold of them.
I have a banshee there with the quad &cycle i took it in about 3 weeks ago for all the liquid flush and possibly 2 front tires but have not gotten a call from them i called twice and spoke to a gentleman and he told me that they had it running but not correctly ! Well the funny thing about this story is that i had just got back from ridding the day before i dropped it off and it ran fine ! It might have bogged out a few times during our run the day before but other than that it ran fine
We dropped off a scooter for an insurance bid on Wednesday and the shop said by that Friday or Saturday it would be finished. Our insurance adjuster stopped by the shop 3 times with nobody at the shop. Nobody showed up to open shop Friday or Saturday then they're closed Sunday Monday and nobody showed up again on Tuesday. I called several times, emailed and messaged them on Facebook with no one there to answer. Our insurance agent stopped by in person and stayed for an hour 3 times waiting to speak to someone, but nobody came. Finally on Tuesday I did some research and contacted the owner at their home which she actually got an attitude with me, (how dare I want my property back or access to it). She was mad I found the number to her residence. Then questioned why I didn't call the salt lake store. Umm, my bike is in Riverdale and I wasn't aware there was another store. If I had, would someone from that store come to help? No, not only did the other store not have a way to help but she also had no key to access her store and had no idea it wasn't being opened by her one employee. Eventually she took my name and number as well as our insurance adjuster and said she'd have it resolved. This morning I received quite the voicemail from the one Riverdale employee that he had received my multiple calls, to not contact the owner in anyway and left his shop number several times. I'm still confused why he would bother giving the shop number if he won't bother showing up to work to answer the phone? He still is not finished and may now take another day or two to have the work complete. Most unprofessional employees and rude owners. I was baffled that the owner was not upset or concerned that nobody had been opening her shop. As a side note, I contacted the owner as a benefit to them before contacting the police. I wouldn't make that mistake in the future if you encounter this provoked with this shop. Just call the police.
Walked into the store and stood at the door while the mechanic was on the phone for 15 minutes. He didn't even acknowledge my presence. I got sick of listening to the profanity of the phone call (chick this F that) and eventually walked out. I will not be back. I will find another scooter mechanic.. Go-Ped dealer.
I had my Atv at some other shop for 2 week. The guy couldn't fix it. He recommend the quad&cycle shop on Riverdale rd. They had my Atv for three days. They said it was fixed. When i went to pick it up they charged me nothing. The said they couldn't find anything wrong with it. They could have charged me anything they wanted to and i wouldn't have known. But they were honest. Which is very hard to find now days. Thank you thank you. It runs great.
We've been using these guys for years, and they have always taken care of us. Great guys! I recommend them.
Personally, I think Michael is a pretty good mechanic. He did nice work on my carbs. Unfortunately, I had the unpleasant experience of talking to the owner Darrin. I had a bad experience with another shop and had posted a review about it. So when my bike was at Q&C, I called to check in... due to the estimated time of completion passing by. He answerd, calls me a liar! And then proceeded to tell me i had bashed the other shop to hard, while being rude and disrespectful! Since the other shop is technically his competition....and he didn't know the intricate details of my bad experience! I was appalled to say the least by his unmitigated gall. And for that unpleasant little altercation, I will not do business with this company again.
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