Queens, United States
163-07 Depot Rd #204
N/A
+1 7183536900
On-site services
This place is the best place for follow up. This pandemic situation, I tried to cancel my flight ticket, they kept following my tickets and assisted me. The person, 헤나이사님, she is very kind all the time when I called to her. Definitely I recommend this agent to my friends and to you!
like
Dishonest, ruthless and not to be used. My elderly parents used this company to book tickets for a college reunion. My father became unexpectedly ill and needed emergency heart surgery. As a result of the doctors orders, my father will be unable to take his trip abroad. We called the agency and they basically LIED to us and said the airlines (Delta and Korean Air) would not give us a refund and we would have to forfeit the entire 3K tickets. We called each airline individually, and they BOTH offered a full refund but unfortunately we had to still pay Empire Travel a processing fee of 200-300! This company clearly is dishonest and cares nothing for their customers. Do NOT use them, unless you like flushing your money down the toilet.
good
Very caring and make excellent tour plans
친절한 MRS. 홍 의 상담과 좋은 패키지 안내로 코스타리가 여행 너무 좋았습니다. 다음 여행도 엠파이어 여행사와 함께 하겠습니다
친절하고 일처리가 신속합니다 예우를 받고있다는 느낌이 들게 합니다.
Deli
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