Glendale, United States
1803 E Chevy Chase Dr #2
N/A
+18188608028
We used Gary to repair our dryer. His professionalism struck me immediately over the phone. This wasn't an easy job. They did it with Arthur his tech. Their rate reasonable & most importantly no surprises. 3 months later yesterday I needed some info from to fight with sears he came to our rescue again. He's heaven sent. Polite. Helpful. And he knows his job. Thanks Gary.
like
The dryer broke Tuesday. My work schedule is erratic and exhausting. I found Q&P through Google and booked my Saturday appt online. I was given the window of 12-3 but at 10:45am received a text they were coming in 15 minutes. Their serviceman Gary assessed the problem and spent over an hour disassembling my dryer, cleaning it out (22 years old and never serviced: my bad) spending well over an hour on the job. He fixed the problem and the price, I felt, was quite reasonable. I had been mentally prepared to shell out 1k for a new dryer. Instead, I spent a couple of hundred, saved my dryer and was introduced to the company I will now go to for any appliance repairs. I am one very happy customer.
Garry was great. His communication over the phone was prompt and clear. He came over to take a look at our old dishwasher that was not draining properly. He quickly diagnosed the issue and explained it to me clearly. I paid a deposit for the repairs, but my property manager ended up not wanting to do the repairs. Garry was very accommodating and refunded me my deposit.
Called Quick Pro and Garry had someone here that afternoon. There were multiple issues with the washer, but Garry and team persevered and got it running perfectly. Honest, fair and friendly. Don't shop around and call them first. They don't have all 5 star reviews for nothing!
The answering service is a JOKE! You get a robot voice saying \This is Mr. Capps' assistant - How may I help you?\ I said \I need service on my Samasung range.\ The robot replied \Transferring call - How else may I help you?\ - I just keeps looping the same message. I'll use another repair shop, thank you. You just lost a customer.
Deli
The best companies in the category 'Deli'