Hinton, United States
300 Grace St
N/A
+13044661733
I had a Generac installed by RT Rogers in March of 2020. The propane part of the install is ok as far as I know. The electrical side, well, that is another story. It was discovered that RT Rogers put in a 100 AMP Transfer Switch for a 200 AMP Breaker Box. For the 100 AMP Transfer switch, RT Rogers installed wire rated at a maximum of 84 AMPS. The Generac is 22KW whole house Generator, that should have been installed via a load shed install, I have found out. The way it was installed is potentially unsafe, and can cause potential problems in my home (IE-electrical overload). Now I have to get the electrical installation completely redone, which will cost me about 2,000. I paid RT Rogers that amount to get the electrical part done already. If you want to get a Generator installed, I strongly recommend to go with another company. Don't have RT Rogers do it!! They (RT Rogers) claimed that I agreed to have a 100 AMP Transfer switch installed, which is totally false. This is what happens when a person like myself pays up front to do the right thing, and get a generator installed for reasons, just like this post by RT Rogers. I wrote a letter to them, informing them of my disappointment. Not even a phone call back. I was treated in a very rude manner. Not to say previous discussions I had with them, I didn't get a little testy, because I did. But, I did not deserve to be treated like I have been treated.
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Two days late on payment (because I get called into work mind you) during a pandemic and they're coming to pump out the propane while there's two young kids in the house........I would definitely not recommend this unfriendly company. They rather let you freeze than help you out or to just reach out in a friendly manner......
They are very helpful
A great place to stop for fuel or propane. Locally owned and operated. Give them a try.
Unprofessional, people you’re speaking with get attitude when they clearly make up some lies why they haven’t been to your house. On top of making every excuse why it’ll take forever for them to get them back out here. Overpriced and they don’t listen to directions.
I just went to get a receipt. I think they are kind of pricey.
Excellent customer service! We love our fireplace!!
Very reasonable price on fuel
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