Brighton Gardens of Raleigh

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Raleigh, United States

sunriseseniorliving.com
Assisted living facility· Assisted Living Facilities· Memory Care· Retirement Homes

Brighton Gardens of Raleigh Reviews | Rating 3.9 out of 5 stars (2 reviews)

Brighton Gardens of Raleigh is located in Raleigh, United States on 3101 Duraleigh Rd. Brighton Gardens of Raleigh is rated 3.9 out of 5 in the category assisted living facility in United States.

Address

3101 Duraleigh Rd

Phone

+1 9195711123

Accessibility

Wheelchair-accessible entrance

Open hours

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E

Eric Hamm

I have been to this facility several times, and I highly recommend. The employees are very friendly and treat the patients like family. I had the pleasure to work with Miss Annie, and she is very kind and a wonderful representative.

J

Janet Joyner

The place was wonderful when my parents moved in May 2018. Then all the management changed. There are some wonderful staff that took great care of my mother. They loved her and she loved them. I have no complaints about her care and I would have given them 5 stars for that. The problems really began during the lockdown. My mother had dementia and I think sometimes they thought she was hallucinating. She complained that she could see mice running on her couch. I talked to lots of people over there about it but nothing was done except sticky traps put out. It took my mothers social working showing them 3 months later before anything was done. They caught several mice. When my mothers health deteriorated we were finally allowed to see her on a limited basis. While cleaning her apartment we discovered that mice had ruined the mattress in her sleeper sofa that was purchased new when she moved in. We set traps ourselves and caught 2 mice. My mother had to live for months with rat urine and rat feces in her apartment. My mother passed away in oct 16, 2020. When I called to see about moving out her furniture I was told they had covid there and we couldn’t move it out. They would have to do it. My sister went to get her stuff first. Nothing was packed and my mothers belongings were stacked by the dumpster. I gave them a week and we took them boxes to pack the rest of her things. When I arrived this morning all her things were outside by the dumpster! No one to help load the one large piece of furniture. My heart broke. My mother would have been mortified to see all her stuff out by the dumpster. She deserved a lot better than that! And as we pulled out a large moving truck backed in. I am sure it was to move a new resident in. So in summary the staff that take care of the residents are wonderful and I love so many of them after 2 1/2 years. But maintenance just does not care. And when the money stops they are done with you and put your loved ones things out like garbage.