Raleigh, United States
8601 Six Forks Rd Unit 400
N/A
+1 9198156428
So you can reply to my review but not my calls?! You don't have a record for service because I could never get your company to respond to my inquiries or come out for service. My 1 star review stays.
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Thought it was a rather long wait for service, but no complaints about Ali the service guy, just took to long, waited 3 days food in the fridge was spoiled by then. Just wish it was faster service.
Great company that does outstanding work! These are the people I want in my home when I need an appliance repair.
I have a Samsung dryer that stopped heating. I replaced the burned out coil and all was good. Not long after it started throwing an HC error code. I called One Source and explained the situation. They would not work on it however since I replaced the coil. I can understand their stance on that being they shouldn't have to warranty their work when the customer has already tampered with the unit. I am leaving a good review because although they told me they couldn't work on my dryer, one of the techs gave me his thoughts on what the issue may be. He said it was either the control board or the thermistor. Be it the control board I would have bought a new dryer but the thermistor is an 8 part so I figured why not try it. After taking apart what seemed like the entire dryer I replaced the thermistor and all is good. So even though One Source couldn't touch my dryer they still offered advice and saved me a lot of money. Thanks!
Just had Brian come to fix our freezer. Arrived within 2 hours of repair request and did a very professional job, making sure to protect my newly refinished floors. I would definitely recommend this company
Deli
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