Rathdrum, United States
14028 N Ohio St
N/A
+1 8007050620
Fantastic customer service! Owned their 3s and 2s FLY lipo batteries and never had an issue. I recently discovered one of my 3rd party charging adapters was causing batteries to short when plugged in. Andrew at Venom Support could not have been more helpful in his assistance of troubleshooting the issue with me. He went out of his way to test a new set of batteries and sent me fresh ones at no cost, even though it was not their faulty hardware. Can't say enough great things about their fast, US based customer service. Thanks again!
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My son brought 2 of their lipos last fall. Both dont hold the rated mah not even close. 8000 mah and they hit under 6.6v within 1000mah its unacceptable. Best part warranty claim issued jumped through their hoopd of proof of purchase and video with volt meter and charger showing the faulty packs and given a %30 discount off msrp plus shipping and duty. Never again will I or my family buy their products. Thunderpower for now on, atleast they stand behind their products.
Had issues with a few batteries and Venom was quick to respond and work with me in a timely and professional manner to replace them. I will continue to buy Venom batteries and merchandise. Thanks team Venom!
This place is awesome they replace one battery and gave me 30% off my old one They shipped them for free also Wooooooooow what a awesome company to work with ill be buyin many more
Hats off to venom power AWESOME batteries and a great Warranty
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