Raytown, United States
7403 Raytown Rd
N/A
+1 8163537500
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Could not be of any help, the young cashier at first had no idea of what to help me for regarding a part for my battery, finally after he saw that I was getting agitated, he came outside to figure out the problem. The store didn't have my part, had to be ordered. I later called back to speak to someone else more helpful, but I need to go back up there to see if the splinter for my battery is in stock. Thanks Roderick for your help.
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I've been shopping here for 20 years, but I'm done. And then running an ad on their billboard for several months 25.99 5 Quarts O'Reilly's synthetic oil and filter. The associate that was helping me acted clueless, kept looking at the ad (that wasn't on there) finally I asked had to ask Randall(manager) to step in he(he was listening to the whole confusion and not offer to help) he walked out to look at the billboard, came back and said doesn't apply to me because my car doesn't have a filter at that price point! bait and switch! They've lost a 20 year loyal O'Reilly's customer because they wouldn't discount my filter 2 so that it will qualify for the 25.99 such a shame, proper customer service can not be found here.
These guys are great. Helped me with a quick do it myself fix to keep a piece of my car attached until I get to the dealership on Monday. They could have sold me something expensive - I appreciate that they didn't.
For as busy as it was it could have been staffed better.
Came here to get a windshield wiper. The associate asked if I needed help and pointed me in the right direction. However, he did not know how to put the windshield wiper on. He had to go back in the store multiple times to try out a new wiper. Eventually, putting one on my car that does not match the other one currently on. I like the blade, but I'm pretty skeptical in how long it will stay on.
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