Redmond, United States
8567 Willows Rd
N/A
+1 4258618272
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
I would highly recommend Decks & Spas. I am very happy with the whole process. They were responsive to my initial request for quote, made an in-person visit within a few days, and provided a nice sketch of the deck based on my input. Their estimate beat the others, and the amount was honored with no surprises. Their crew of installers were very skilled, efficient, friendly, and respectful. It was a very pleasant experience working with Si and his Decks & Spas crew
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Si and his team are great to work with. They just remodeled our deck and it was better then expected. Si was very helpful and creative with the design. They were quick and efficient. I highly recommend them.
Great people! Honest, committed, reasonable, quality work! Does not feel like working with business men, it feels more like working with family!
We had a great experience at Decks and Spas! When we went in, they already had several customers in the store. I took that as an encouraging sign. Everyone was socially distanced and had masks on. I liked the store already but when I found out it was a family business, with both dad and son there working on a Sunday, it took it up another level. Someone greeted us and let us know to start looking around and someone would answer our questions shortly. The office manager came out to help us while the dad and son were helping other customers. She was definitely helpful and knew a lot. To our surprise, she told us she had only been there for four months! Dan (son) came over to touch base with us, answer any immediate questions…we had many. He helped us, didn’t make us feel rushed, then went back to another customer. Before he left, he invited us to sit in the different tubs. What a difference that made, the tub I was leaning towards liking was actually not the tub we ended up getting. We had looked at many different tubs, manufactured by all the big names. We decided on Tropic Seas, because it best fit our needs and we liked it the best of all the tubs we had looked at. It is not the fanciest, with all the do-dads, but we like it especially because it does not have all those things to break. Dan was awesome to work with. Over the years, he has tried all the different options for sanitizing water. He was able to explain each option, I felt he was well-educated in all things hot tub. I really liked that the prices were on each tub. They were upfront about costs, how often things would have to be replaced and how much maintenance would be required. He also told us about needing a GFCI when the tub is installed. No other company had told us that extra little piece of information when we asked about needing 120 vs 220.
I purchased a hot tub from decks and spas in Redmond. Dan was great to work with. I came in 3 different times asking questions and also tried a few (wet test). Each time Dan explained everything in detail without pressuring me into a sale. The 4 visit is when i bought the tub and everything was very smooth from then on (delivery, setup, chemicals). They do have better pricing then anyone, i shopped around and you wont find a better deal. Make sure and get the UV / Ozone upgrade you will use far less chemicals vs one without this feature.
Deli
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