Redmond, United States
14572 NE 95th St
N/A
+1 4256204348
Online estimatesIn-store shoppingOn-site services
Wheelchair-accessible entrance
Don and team are amazing, not sure what is up with these other reviews, most seem to deal with the person answering, maybe they used to use an outsourced service as they are busy installing, not sure but my experience was perfect start to finish! I had 3 huge, I mean huge windows installed, one in my shower, Don's suggestion and he was so right on the money, it looks awesome, two others in my master bedroom, and 2 solar tubes in the closet and one in the bathroom, A all the way from these guys. I absolutely loved the crew that showed up each time, one is Don's son but the other two guys were awesome too. They cared for and respected the space, went above and beyond helping me, even did a bit of extra work for which i feel bad about as I didn't have any cash on me to tip them. I personally will never use another glass company in this area as long as Don is running the place. They are busy, if you want something tomorrow, maybe not the best choice and if you do need something tomorrow maybe try being nice and maybe. Fact is all home builders are slammed in the area and there are delays, these guys went above and beyond to accommodate me. Their pricing was fantastic and their advice was priceless. Don took the time to offer his suggestions on my remodel, 95% of which I used, as a result I know that my remodel was more successful and looks just wonderful. I've been doing a lot of remodeling the last year and have worked with a lot of companies, a lot of good companies, I can say I liked these guys the best hands down, no contest. Thank you Glass Guru of Redmond Team! You guys are the best, I truly appreciate the work you did on my place and the advice you have offered, you have earned a customer for life!
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I have used The Glass Guru for a large glass tabletop. I asked them to use their best judgement for the details, I was very satisfied with the glass dimensions when I got it. I reached out to them for door repairs on a set of Andersen doors, they came over that day and repaired all of them (first time I can actually use my doors without kicking them shut!). Having them put in a doggy door next, looking forward to that! Overall extremely satisfied with their service and response time. I especially love the fact that I can use my doors again.
I used glass guru for a shower door installation and it was a disaster. Starting with, I was upsold to a higher price design, than the measurements they took were wrong and the glass delivered was not of the same quality (I ordered endura shield and was delivered plain) It took them 3 months to correct the order and deliver the shower door. To top that, Staff was extremely RUDE and UNPROFESSIONAL. I was left hanging for days (/weeks) for a simple update or a follow up. I was DISAPPOINTED, doing business with them and would NOT RECOMMEND them for any job.
We used glass guru of Redmond to fix our broken seals and one broken glass panel. The work was great, quick and honest. We will definitely use them again for future glass work. My only complaint is sometimes it takes them a while to return your call. Other then that they are great.
Glass Guru was very efficient, affordable, and friendly! They replaced our back window and did a great job! I would highly recommend!
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