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Redstone Payment Solutions

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Houston, United States

redstonepaymentsolutions.com
Financial consultant· Financial Services· Mobile money agent

Redstone Payment Solutions Reviews | Rating 3.4 out of 5 stars (5 reviews)

Redstone Payment Solutions is located in Houston, United States on 10406 Lake Rd. Redstone Payment Solutions is rated 3.4 out of 5 in the category financial consultant in United States. THE NEW STANDARD IN PAYMENT PROCESSING Redstone Payment Solutions offers the full spectrum of merchant electronic payment services with the most sophisticated technology in the payment industry. We are a privately held company specialized in providing merchant services to business across the Unites States. Redstone is headquartered in Houston Texas giving a local feel to merchants everywhere. We are committed to meeting your needs with superior resources to help your business grow and be successful. Here at RPS we pride ourselves on serving our customers with the highest level of Honesty, Integrity, and Professionalism. RPS offers a long list of payment processing services giving our merchants a variety of options for their customers. We specialize in Credit and Debit Card Processing, Check Services, Gift and Loyalty, Fleet Management, EBT, JCB, Online Payment Services, and Mobile Processing for those merchants on the go. We also have an in house merchant cash advance program - Redstone Funding. If your business needs capital to help grow, buy inventory, advertise, update old equipment, etc., we will help.

Address

10406 Lake Rd

Phone

+1 8557771007

Company size

51-200 employees

Headquarters

Houston, Texas

Founded

1997

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Ron Drapeau

If I could give them nothing I would. They removed money out of one of my accounts and it went into a negative position with my bank. I did NOT authorize this. They basically do what they want with your money. I closed the account on my \end of contract year\ and they now want to charge me 2300.00 because I canceled with them. Imagine I did something LEGAL with them..........I DO NOT RECOMMEND this company. You can do better. Bads new for retailers.

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Shelbie Moser

Sadly, I wish I could give 0 stars to be honest.. Redstone offered great rates but I guess you get what you pay for. I have nothing positive to say about this company. I was lied too and always being charged for the fees they said I would not be charged for. Never delivered their promises. Took forever to refund me my money and only did when I reminded them multiple times. They would always say “I’m working on it” but never saw anything change for days and only saw changes when I nagged and asked multiple times where my refund was or whatever it may have been they told me I was getting. I stopped working with them in January and have been charged multiple times for fees that I obviously should not be being charged for as I ended working with them. I had to go to my bank and get them blocked from taking more of my money. Mike, who was my go-to guy and would 'take care' of my questions(but really hardly ever did until about the 5th time I asked) has stopped helping me and just sends me a number to talk to customer service and says someone will call me and has been saying that for days now and still, I have never gotten a call. Beginning to think that this person who is suppose to call me isn't real. When I took it into my own hands, I called customer service and they said I was at the wrong part of Redstone and they redirected me and when I was redirected, it took me to the same place where I was before... Never been so unhappy with a company in my whole life and I am not hard to please.

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Liquor Pawn

WORST COSTUMER SERVICE EVER, PREETY GOOD SALE'S GUY BUT THEIR COSTUMER SERVICE,THEY WILL GO OUT OF BUSSINESS WITH THAT KIND OF COSTUMER SERVICE. IM PRAYING FOR PLEASE GO OUT OF BUSSINES. THEY CHARGE BACK ON OUR ACCOUNT PLUS THEY CHARGING FEE FOR EACH CHARGE BACK ACCOUNT WHICH IS 25.00 EACH TRANCATION.WE HAVE 5 CHARGE BACK TRANCATION. WE BEEN PAYING THOUSAND OF DOLLAR ON CREDIT CARD FEE MONTHLY.I'M CANCELING WITH THEM,4 ACCOUNT TOGHTER. I WAS THEIR BEACAUSE OF SALES GUY NAME JAMES. 1 STAR FOR HIM

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C Dill

We have switched credit card companies a number of times in 15 years of business and this was a good switch for us. When we signed on with Redstone quite a few years ago we were doing enough volume that they set us up on interchange plus. I have been very happy with the rates we get through them. Sometimes (maybe once a year) if our rates seem to be creeping up too much I ask for a rate review which can help drop your cost a bit. They have always been prompt on giving me help if there is a problem or question on my account. Recently I received help getting a new payment gateway set up for our website Alisha was very helpful getting it working. I see several reviews of huge cancellation fees and that would annoy me too but I don't plan on switching as long as I get good rates and service.

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SoundExchangeHouston

The worst we have ever dealt with. you will be charged an outrageous exit fee if you ever decide to go to another provider. Avoid at all costs.BTW if you are looking for a company that won't stick it to you, we reccomend Merchant Chimp. Tell them Sound Exchange sent you!

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