Fredericksburg, United States
1321 Belman Rd
N/A
+1 5403730033
They are to expensive compared to the other two residental services. And with their complaints this is incredible. W o w
like
Horrendous. Lots of missed service over a year (should have changed long ago). This latest time is the last -- just cancelled. Today is Wednesday. I called last Friday to make sure they were coming, since the prior Friday they didn't. After they transferred me from customer service with no warning, a sales rep was kind enough to talk to me and schedule a pickup. He also said that my regular pickup had been Tuesday for five months (who's been picking up on Fridays, then?). No pickup on Friday nonetheless. Monday I called three times and was told they were coming on Monday. Nope. Tuesday I called three times, asked for escalated service, and no pickup -- ON MY REGULAR DAY! Wednesday I called, asked for a supervisor, got no reassurance. I happened to have been at the corner while on the phone, and one of their trucks rolled by, and I flagged it down. The driver was kind enough to do it for me. Maggots on the trash finally gone! Disgusting!
Less than 50% pickup rate for both recycling and trash awful service. Have to call twice a week just for the lower than 50% pickup.
Deli
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