Norfolk, United States
1590 N Military Hwy
$$
+1 7573333000
N/A
I have stayed here numerous times over the years always first class service always very friendly helpful staff in particular Autumn-the manager- Regina at the front desk- Cheryl at the front desk went above and beyond-- when we were checking in and my ten-year-old son left his mask in the vehicle she happily ran into the back to give us an extra cloth collectible one!! Large clean rooms- great breakfast in the morning- conveniently located- give it a try you definitely will not be disappointed
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So far so good. Will update soon. The place looked clean and inviting. Room is very comfortable.
Very good hospitality. Service has been great. Rooms are clean and the towels are fluffy. Bed is very comfortable. One really nice thing is internet TV is available on their TV, both Netflix and Amazon prime. This room has a full range to cook and bake. I love to stay at Residence Inns when I am staying somewhere long term
Nice slightly older Marriott property located very close to the airport. Very friendly staff. Rooms are in good shape for being relatively old, I would imagine this property will get a facelift pretty soon. I do recommend bringing earplugs to block out flyovers, the road noise, and the occasional train that passes by. Located in close proximity to a bunch of chain restaurants, and a Target for necessities. Upgraded WiFi is 80/20, had a few dropouts but generally fine.
Needed to go in and use one of the hotel's included amenities to make reservations and to print out a form needed to check in. I go to school in Norfolk and needed one night as the location after classes. As a platinum elite member, this is absolutely unacceptable. I was denied the option to use the business center by the General Manager..I've been to more understanding properties.
It was clean and comfortable. However my stove top did not work and I was told I would be moved. The entire time I had to order out. Cost me more money and I was totally disappointed
Enjoyed a mini-vacay in the President's Suite! (Would've been phenomenal if fireplace was functioning)
When I got to my room door there was dirty flatware and pieces of food in the hallway. That was very very disappointing and I almost asked for my money back but after a long drive I just wanted my bed... which was comfortable. The TV connects to your smart phone and the kitchen was clean. The room and elevator carpet can use a face-lift but overall it's ok. I will not recommend or be returning myself. The rate was low and I see why. I've been to other Resident Inns in other areas so this definitely is a location thing and not a overall judgment of all Resident Inns. There are many other hotels in the area... keep looking and good luck.
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