Rice Lake, United States
308 W Knapp St
N/A
+1 7154035008
No wheelchair-accessible toilet
I dropped my 2017 Chevy Colorado off to have a chip repaired. The chip was smaller than a dime. When I came to pick it up, I was told that it went well but the chip looks like a small smudge mark. I informed the tech that I was planning on trading the vehicle in and he informed me that the \smudge\ mark was fine and nobody would notice. The tech also said that if for some reason it failed I could apply what I paid for the repair towards a new windshield. Next i made the biggest mistake, I paid cash!! I got my vehicle and while the smudge was a bit more noticeable then he led me to believe, I let it go. The next morning I went out to the truck and the epair\ was failing. It had a very apparent crack on the top of the repaired chip. Within 4 days it looks like it had never been repaired at all. I'm just disgusted by this workmanship. If you cant fix it don't tell me you can! *** 02/05/2021 Update! After getting their response (see bellow), I can officially say this place offers shoddy service and then follows up with excuses rather than any suggested remedies. Its really to bad, I try to support local companies in this small community and this office is just a few blocks away. The windshield will be correctly repaired or replaced but not by these knuckle heads at this location.
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Safelite Auto Glass was terrific! Professional, courteous, and finished the job in the time they predicted. Five stars across the board!
Unable to fix crack. Suggested full replacement
Was able to get in quickly after my windshield got cracked and within 20 minutes had my windshield fixed and clean! Thanks for the quick and excellent service!!
He did a really good job
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