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AT&T Store

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Richardson, United States

att.com
Cell phone store· Telecommunications service provider· Cell phone accessory store

AT&T Store Reviews | Rating 4.3 out of 5 stars (4 reviews)

AT&T Store is located in Richardson, United States on 1405 E Belt Line Rd. AT&T Store is rated 4.3 out of 5 in the category cell phone store in United States.

Address

1405 E Belt Line Rd

Phone

+1 9726750437

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Gary B

Awesome store with excellent service! - I had the pleasure of working with Matthew (RSC) and Chris (RSM). Matthew executed a flawless upgrade. He advised me on services, products, and protection. He made everything easy and set clear expectations for my future bill changes. In addition to that they both showed knowledge, and empathy after I had a horrible experience at the AT&T location at 5345 N Garland Ave. Give them an award, a raise, and a day off.

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Emily Süer

Had a bad experience today. Went in hoping to get my phones unlocked. I walked in and the employee immediately told me to wait my turn. Didn’t say hello or anything. So I waited and waited. He finished with the customer then asked why I was here. I explained that I needed my phones unlocked and he just said we don’t do that here and walked away. Just overall poor customer service. I understand not being able to do it but making it so clear that they don’t care was just irritating

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Allegra Wells

Let me just say Malcom, I hope that’s his name was great! He helped me handle a situation that was completely out of my control. He even spoke to the reps for me. I am so thankful for him, he showed great customer service and patience.

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Ozlem Yurttas

We went to this store to add another phone to our account and Zach was very helpful. We used the discount for health professionals and he also wanted to make sure if there was any other discount. He took care of both setting up the new phone and transferring all info from the old one to the new with patience answering all our questions professionally. Overall everyone working there was helpful and polite.

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