Richmond, United States
167 S State Rd
N/A
+1 7858356100
I had done a review a few days ago armed with some wrong information. Now this right here will tell you all you need to have a good feeling about QSI. Like I mentioned in my original post (which has been deleted because I don't like putting false info out there) I love my shop, plain and simple, but thought I had been overcharged for the concrete. The General Manager for QSI quickly began looking into it to see if they had made a mistake or not and then reached out to me. And let me tell you, he called at 6:30 pm, outside of the normal business hours because this meant a great deal to him. We talked for a bit and got things figured out and I'm not afraid to admit that I was wrong. If you need a building and want a company that really cares about customer satisfaction, go with Quality Structures. Oh, and one piece of advice, whatever size you are thinking about doing, go bigger. You'll be glad you did!
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What happens when you go to open house. And leave with a roof purchase.
I used QSI for my new shop. They did an excellent job and the sales man Steve Morrison was great to work with. He has been very responsive throughout the process. I will definitely be using them again in the future.
They lost the chance to bid on my building due to unprofessional salesman. When I asked him for a bid for a 40x80 building with windows he told me the week he spent putting windows in he could have another one built. He can get them up in a week and be getting paid on another one. I was planning to put the building up and making a house of it. I’m not sure if it was the fact I’m a women or that there were aspects I wasn’t sure about. Even if they would build it for 1 the salesman ruined it. Find a better company with more professional staff
I was very excited to purchase a QSI building after seeing their impressive build quality throughout the area. However, like many others, getting a quote from them was exhaustive and impossible. After pursuing them through email, multiple phone calls, and website inquiry forms, I was informed they were very busy servicing existing QSI buildings and would have a quote to me \in the coming days.\ Needless to say, after 3 months I must be only \days away\ from that quote and I am glad to have taken my business to Yutzy Construction. Edit: I did receive a sincere call from management apologizing for missing the proposal which was appreciated. I believe this was an accident and I would not hesitate soliciting them again for a quote. With that being said, it was still an unfortunate 35,000 plus missed opportunity due to quote management and responsiveness.
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