Ridgedale, United States
245 Freund Dr
N/A
+1 4177795880
HAWK HOLLOW is the PERFECT getaway! This cabin is designed and decorated with comfort in mind. I love that the fireplace is raised... and there are no words to describe the bedding and especially the bamboo pillows! We enjoyed the hot tub on the deck last night in the cold weather. Hawk Hollow is close to all the sightseeing in Branson.
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I had only great interactions with the staff of Rent Branson. Even though I was a little difficult to deal with, they were always polite and happy to work with me to make my stay great. I will not hesitate to book with rentbranson.com again. First class all the way!
We had the best family vacation here! We loved the space, hot tub and full kitchen. We had planned on exploring Branson, but enjoyed the home so much we ended up spending most of the time here. The home was clean and fully equipped with everything we could have wanted. The management company responded to any questions very quickly. We are already planning a return trip!
Sunrise from the back porch, the place was perfect, couldn't have asked for a better place to stay.
This agency is a joke we had a cabin set up to rent and they called us day of the trip to tell us the air had gone out in the unit we had rented, and they had no other availability. I do understand these things happen but the did nothing to try to make it right. They said there team did a search of properties not managed by them and gave us choices to rent from but the list was Bogus as I immediately called every number they gave and those units never had any availability. When I called them back they lied and said " Well they where available this morning". The positive that came out of it is I did get to some reputable booking agencies for future trips. But if your a Local cabin looking for an agency I would avoid this one at all cost they will soil the name of your business In response to there reply they lied yet again they never offered for us to stay in the cabin with fans. We did not find another place as everything was booked. In my first review I say I met reputable booking agencies for FUTURE stays. This company does nothing but lie. I stand by my original review . Tonight my family and I decided to make the best of it at our home. We are all shaking our heads at the blatant lies by this joke of a resort
These people are very misleading and deceptive, be very careful when you book because even with a month notice they will still try not to give back your money. Update on Feb. 11th, 2020 in response to owners comment: And you really think any of that matters when life happens to people?? Your policies were clear as mud and neither of the people even remember beong offered the insurance...that from what i can see from other reviews is also bogus!! You'll get a lot more flies with honey than vinegar. Instead of getting our business a little later than we planned, you will not get our business at all. Technically when you charge individuals for something that they do not receive its called theft. I can understand charging a fee or even a percentage but you were trying to keep the entire 794.07...your policies mean nothing in comparison to the constitution. Hope ya'll figure out how to treat people one day.
The people we dealt with were rude. They acted like they were not going to refund my son his money back and gave us a runaround. They ended up refunding most of my sons money back but kept us all thinking they were not. I raised my stars from 1 start to 3 stars because they made it right but staff's customer service abilities need to improve
Each cabin has a different theme ours was Bear Necessity which was Bear themed. It has a fireplace hot tub and a washer and dryer. It is about a 15 minute drive to Branson. The facility has a pool playground and a disc golf course.
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