The Bronx, United States
3326 White Plains Rd
N/A
+17185095848
We had an emergency gas furnace issue last night. We had the pleasure of working with the owner Carlos. Right off the bat he was straight forward with his prices for an emergency night check or tomorrow during the day. We waited till the morning. Carlos gave us a time frame and he came within that time frame. He told us that it was a quick fix and gave us some friendly advice. He fixed our issue in less than an hour. Prices are reasonable and service was great. He will be back for more work very soon. Thanks Carlos!!!!
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Excellent all around, this guys are pure pro's
Having the right combination of skill, knowledge, drive to excel and desire to provide excellent customer service are not easy in HVAC contracting business. I was lucky to encounter all above from Carlos of Rite Temp HVAC. I needed to replace my boiler urgently in the middle of the winter. After having some unfortunate experiences with other HVAC contractors, I’ve found and called Carlos after an online search. He replied right way, came the same day to see what was needed. He explained what previous contractors should have done to fix the problem without criticizing them personally. Carlos gave me an estimate, we went over it and agreed on an affordable price for both. Within two days he installed a new boiler with excellent efficiency. Next day, he called me to check if all are working properly. He also assured me that he stands by his work and he offers free boiler maintenance service on the first anniversary of the work. One week after installation, I had a small water leakage issue. Called Carlos. He managed to stop by asap to solve the problem even though he was on tight schedule. I was impressed by his personality, honesty, skill, professionalism and above all, his desire to provide five star service to his customers. I highly recommend him and his company for HVAC related work. Very polite, very accommodating and very reliable. Carlos is on my speed dial, whenever needed for HVAC work.
Carlos was amazing and professional. He came out for an emergency visit ASAP to see what the issue was, and by the next morning it was repaired. My gas furnace is better than ever. I would highly recommend them and there amazing customer service.
Rite Temp arrived promptly after hours for an emergency repair when no one else would. Carlos was honest and got my boiler repaired on the spot for a fair price. Highly satisfied customer.
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