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Autonomous Inc

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Riverside, United States

autonomous.ai
Office furniture store· Furniture maker· Office equipment supplier· Office accessories wholesaler

Autonomous Inc Reviews | Rating 2,1 out of 5 stars (7 reviews)

Autonomous Inc is located in Riverside, United States on 21800 Opportunity Way. Autonomous Inc is rated 2.1 out of 5 in the category office furniture store in United States.

Address

21800 Opportunity Way

Phone

+1 9178257677

Service options

DeliverySame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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M

Michael Prier

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Regardless of there product being good or not there customer service is terrible. I ordered my desk over a month ago and was expecting delivery February 9th, Now I have received an email saying I will need to wait an additional 2 MONTHS for my desk to arrive which is unacceptable. This product should only have taken 2-3 weeks to arrive or they should have given a more realistic time frame for their product to ship.

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ryan rambayon

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They shipped me the wrong table top for my desk. I have sent emails and tried giving a call but their customer support lines are down. I don’t understand how someone can send a desk this big and with labels this huge, just to send the wrong item. I highly advise you take your business elsewhere.

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Gagan Kainth

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Don't fall for their marketing saying 15 days exchange policy. I just bought their Ergo chair 2 and wanted to exchange it within 15 days since the armrests are imbalance and wanted to change the colour as well. I have sent them 3 emails and called them 2 times, left voice messages but they haven't got back to me yet. I understand it was Christmas so the team was on holidays but they didn't even get back to me later and offered any solution yet. Really good strategy guys give customers 15 days trial but don't reply to them for 15 days and later on tell them oh it's more than 15 days now. Brilliant!

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MY OB

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Customer support ( Ashley F. ) at Autonomous is beyond reproach. Above and beyond is insufficient to describe the lengths Ashley / Autonomous went to resolve a small issue I had with my order. The Autonomous Kinn is a comfortable, stylish, and very affordable chair in the world of egregiously overpriced ergonomics. The numerous adjustments allow me to customize the chair for my needs, but is easy enough to adjust. So much so that my family is fighting me to get a 2nd, and trying to commandeer mine. A horrible car accident left me unable to sit down to work for extended periods of time. The Kinn chair has restored my productivity without completely depleting my bank account. I really can't say enough about how much I love this chair, and how amazing Ashley at Autonomous is. Thank you for your exceptional customer service and product!

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B K

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"No support agents are available to take your call. Please call back later." It's 3 pm in NY and they are located in California, so its noon there. Ridiculous. Wanted to buy from them, but I guess they are not interested in my business.

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Siow Gene

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Customer service is very helpful. Gladly replaced entire chair when I was unable to assemble the original one. Would buy again if I need more office related furniture.

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Sooraj M Subrahmannian

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I ordered my Smart desk 2- Home office. I only received the frame so far, the table top is lost by FedEx. I called up FedEx and informed them twice still no action. I have posted my issue in autonomous.ai , its been a week, still no response. What should i do next?

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