Riverside, United States
9337 Douglas Dr
N/A
+1 9515095617
I purchased a 270 amp XP alternator directly from DC Power Inc. in May 2019. After 16 months of powering a 3000 watt audio system with dual batteries it's still performing exceptionally. From the order date until it arrived was 7 weeks. I emailed them a couple of times to check on the status of the order and received a response within a day or two. I was okay with the wait time since I was told by email the alternator was made to order. I have measured the DC amperage and voltage with Klein Amp meter, both meet the specifications advertised. The only complaint I have is the pulley wheel was machined very thin on the inside half. I have attached a photo of the alternator after 16 months of use. Well built (besides pulley wheel), still works well, smooth transaction, and meets specifications.
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I received my alternator with a pulley too big. I called and spoke to Anthony and he shipped me the correct size then and there with overnight shipping. I’ve yet to install the alternator but based on their history, I trust it. Customer service is great, I’d recommend them.
I inquired about an alternator for my vehicle and the representative gave me lots on detailed options for my situation. Great customer service.
Had alternator in my 2006 5.9 Cummins go bad (2nd in 2 years) so after a long search online I came across this company and decided that even though their 250 amp alternators are extremely expensive I’ve read nothing but good reviews on them so I purchased it...installed it on 9/18/20 and so far so good....hopefully this will be the end to my alternator failures
Really bad customer service, think twice before submit an order with those guys.
Nice staff, they worked with me to make sure I got the correct product for my needs.
Received my alternator and it worked great. The techs there are very knowledgable and explain everything very thoroughly. Very happy!
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