Riverside, United States
7575 Jurupa Ave
N/A
+1 9513540258
After extensive researching I went with Hi-Rel. Unbeatable service detail & prices.
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I started working with Hi-Rel Plastics & Molding back in 2014. They have been making good quality Injection molded plastic products for us ever since. They provide excellent customer service, and always deliver parts on time. They are one stop solution for various plastic molding, plastic & metal machining & assembly & packaging needs. They offer good price for every process they do. It has been a pleasure working with them and we recommend them strongly.
I have had the pleasure of working with Hi-Rel for the past 6 years. In my experience they have provided value added service meeting all requirements from Cambro Manufacturing. They have continued to keep a great relationship with us and are always willing to accommodate our request to expedite parts on order. Thank You Mike and Letty
It's been an absolute nightmare of an experience working with Hi-Rel. I ordered tooling and finished units for a Christmas product with a drop dead need date. I was quoted a single price for tooling delivered to Hi-Rel, inclusive of tariffs, shipping, etc. However, 3 month after placing my tooling order, my price was increased by 25% just as the tooling was about to ship and my 60% down payment would have been forfeit. Tooling was also received late. The first set of parts were not only delivered past my drop dead date, but I only received less than 3% of my order before they damaged my tool. Repair took 3 weeks, but not after they increased my part price by 30% from their quote! When I did receive my order, it was completely after all of my retail and wholesale customers required delivery, costing me an entire year worth of sales, and to make it worse my tool was epaired\ incorrectly and I received parts that were not to spec and did not function properly. Instead of taking any responsibility, I've had to hire a lawyer just to try to get the tooling and parts back that I've completely paid for which Hi-Rel is holding hostage in exchange for payment on the bad parts they produced and won't fix. The lack of integrity with this company and particularly the president is shocking.
Good Quality, prompt service, on time delivery, and fair pricing ... can't ask for more
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