Riverside, United States
710 Palmyrita Ave Ste D
N/A
+18777707637
Initial delivery was fine. Once they picked up our belongings, it was all downhill. We were told on the phone, email, the recording, and on our contract to call 7 to 9 days in advance for redelivery. We called 14 days in advance. Was told our transit time was miscalculated and they would now take 11 days, this pushed our delivery over Thanksgiving, which the drivers have 3 days off. By PODS changing the transit time it meant our containers would be delivered 2 DAYS after our month date. Yet they still charged us for another 30 day storage fee of 600. We requested review and filed an IR. After a month we have still received no communication on resolving the issue and were even threatened with no delivery of our containers if we disputed the charge with our bank. HORRIBLE COMPANY! DO NOT USE!
like
This company has been nothing but a headache to me over this last year. I still have an unresolved issue that I am still being charged for and no one seems to be able to help.
they did an excellent job from arriving early and leaving the POD to the early morning delivery cross country.. 1st time used and very pleased with the whole process would definitely use again ....
Extremely convenient and great service and a good price
I don't recommend using PODS storage containers. They have too many junk fees. I wish I would have done my homework and research because there are other companies offering the same service at better pricing. I paid for a full month but only used partially and was hit with another fee upon picking up the unit. definately shop around before going to this company!
Deli
The best companies in the category 'Deli'