Riviera Beach, United States
6440 Garden Rd #5
N/A
+1 5618412782
On Friday, December 21 - just before the long holiday weekend and with company headed my way - the pump in my water garden decided to stop working. I contacted Tranquil WaterScapes, fully expecting to be told that they wouldn't be able send someone out until the following week after Christmas. Boy, was I wrong! I spoke to George in the office and he was able to get techs Connor and Jessica over to my house within a couple of hours. They quickly realized the problem (snails clogging the pump), made the repairs, and my waterfall was flowing strongly again. They were professional, well mannered, and knowledgeable. All in all, it was a great experience. Nice to know Tranquil WaterScapes is there for me when I need them!
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Great customer service at my first visit to the store from John. He was very informative and showed me around shared his knowledge since I'm a new pond owner planning another water feature for the backyard. John set me up with a few things to get me started on the existing pond in the front yard that is ready for water, plants and fish after a big overhaul. I'm looking forward to getting all the things I need to build my next project in the backyard from this place. It's very convenient to have a place like this locally. I'm a big supporter of any local business with great customer service and this place is one of them.
We were most pleased to work with Tranquil and Alex on the design and construction of a waterfall to cascade into our pool. It was something that we have thought about for years and we so very glad that we did not throw Alex's card away after we had meet him at a Home Show about three years ago. As we have told Alex, the waterfall adds so much to our pool and makes drinking all the more pleasurable as the sun goes down. Tranquil is run very professionally. When Alex says he is going to be there he is there, when he says it is going to get done - it gets done and he works with you to give you the finished product you had dreamed about.
I LOVE MY JOB AT TRANQUIL!
Good selection of landscape and pond products.
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