Martinsburg, United States
301 E Stephen St
N/A
+1 3042633329
Wheelchair-accessible entrance
Currently wide awake at 4am freezing beyond belief, trying to console my cold sad baby because roach takes for EVER to come fill my tank and my family is left to suffer. It doesn't matter how early in the month i purchase it- it happens every time. We have tried to get on an auto plan but our inquiries have been ignored thrice. I AM COLD. Do better. Deliver my f-ing heat!!!!!!!!!!!!!!!
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When we moved into our retirement home here in WV. It was quite the change in lifestyle. I had never bought propane for a home before in my life. Roach made it painless. The have given me the BEST customer service that I could hope for. They filled my tank and checked all my appliances day one.
I would hands down recommend Roach Energy over any other gas company! After having too many AWFUL experiences with Thompson Gas, my husband and I decided to look for another gas company. It was the best decision we could have made! We worked with Kevin Walker throughout the process and he is the main reason we chose Roach Energy. He is fantastic! Kevin has been there for us every step of the way throughout the transition process and he has went above and beyond to make sure we are taken care of. Kevin is a great asset to Roach Energy and he sets the bar extremely high with his great customer service. If you have Thompson Gas, switch to Roach Energy as soon as you can!
We have used Roach Energy for several years for our heating oil needs. I really appreciate how courteous and helpful the office staff are when I call to place an order. We recently had a delivery made by Bill Shiflett. He made the delivery when promised and was very professional. Thanks for doing an excellent job! We will definitely continue using Roach Energy in the future.
I contacted every heating oil company that services Berkeley County and Roach had the best rates. Every person I have encountered at the company has been very friendly. We pay for oil as we need it, the first time it delivered within 24 hours, today I paid for the oil around 11AM it was delivered by 230PM. Bill Shiflett was our 5 star driver! Thank you guys for your fast and friendly service!!
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