Las Vegas, United States
4730 Boulder Hwy
N/A
+1 7024531109
Rental-wise it was a good experience, although we ended up staying in the hotel the majority of time. The front desk lady is helpful, I’ll give her 5*. She was very patient and answered all the concerns I have. However, they really got some dishonest staff - we realized we left our ipad as soon as we returned the RV. It was a brand new one we just bought with all our good memories along the road. We used “find my device” to locate it, but their staff won’t give us back, which made me REALLY sad.
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This was our second time renting with them. We didn't notice a small windshield chip when checking out the vehicle in 115 Temps. They were understanding when we called the next morning. The staff is always informative and courteous.
What a terrible experience. Started off at their Seattle location where the staff was so friendly. The sink in the RV caused a flood and we had to stop here to get it fixed. Refused any discount or compensation. When we told them we had to pull into a gas station and pay to put a temp fix in they said no receipt for repair - no refund. Offered a smaller RV as replacement but wouldn't adjust our bill accordingly. Just a difficult company to deal with.
Great service, friendly staff. The debrief at the start was detailed and we had no problems throughout the trip. Just don't underestimate the 500 mile packages. ... I had previously left 5 star review which has now been dropped to 1 star due to RoadBear not returning my 1000 USD holding deposit for over 7 days now. There is no reason to hold this money for this period of time!
Top notch service, equipment and prices. Hands down the best RV rental in Nevada
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