Roanoke, United States
1807 Murry Rd SW # J
N/A
+1 5403448677
The worst experience ever I am beginning to wonder if I will ever get my supplies, it's been 13 days and today I was told they are waiting for their billing department to update my insurance and of course no phone call to let me know. I will definitely be looking for a new supplier today.
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I read the bad reviews but was between a rock and a hard place when my former provider stopped accepting my insurance for oxygen supplies. From my first call to Lincare to the delivery of my supplies, the service has been terrific. Everything was explained to me in detail, not rushed at all. Phones are always answered by a helpful individual and all information has been correct. I am very glad I chose to overlook bad reviews, more than a year old, and gave them a call.
i tried for 8 hours to get the okay to come get my cpap sd card downloaded for an upcoming visit to the sleep facility and was unable to get someone to say I could come in to get it done. They said they would call back and finally called at a little before 5 but knew nothing about the original request. poor office management. Secondly, our doctor sent them a prescription for a rolator walker which they couldn't fulill and delayed it for a month. If you can go anywhere else for service, go there as they don't know the meaning of the word in my own opinion. Oh, everything seems to be blamed on Covid.
The worst customer service on the planet. 2 weeks since they received my nebulizer prescription and still can’t tell me when I will have it. Pity I can’t give them zero stars
I am sorry that I cannot give this location zero stars. I just found out that they claim the order for my father's oxygen was not signed... They are \on the phone now...\ days later, speaking to the doctor's office about the lack of signature - they have not done anything in the meantime to get my father his oxygen. My 91 year old father is on his way to the emergency room... due to lack of oxygen
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