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Rochester Event and Equipment Rental

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Rochester Hills, United States

rochesterrental.com
Party equipment rental service· Equipment rental agency

Rochester Event and Equipment Rental Reviews | Rating 3.7 out of 5 stars (4 reviews)

Rochester Event and Equipment Rental is located in Rochester Hills, United States on 1974 Rochester Industrial Dr. Rochester Event and Equipment Rental is rated 3.7 out of 5 in the category party equipment rental service in United States.

Address

1974 Rochester Industrial Dr

Phone

+1 2486510424

Service options

Delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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K

Kat Zechar

Technically I didn’t get to use their equipment, but this review is for their business practice as, the employee on the phone flat out REFUSED to rent me a toilet snake for a problematic toilet in my house. Asked very condescending questions “Have you tried plunging it?” And when I assured him that Yes, I did know what I was doing, still refused on the grounds that I would “damage my toilet”. FYI: Home Depot will rent them for 11, were very helpful and the equipment worked like a charm.

C

Chelise DiMercurio

Pricing was good. The communication in the *beginning* was good, and the quality and look of chairs were good. The delivery was just under 2 hours late, according to the time I was given in an email. The time of our wedding ceremony was listed incorrectly in the email too, even though I corrected this on the phone before the day of the event. The man I spoke with on the phone, while I think he was trying to be kind, was a bit snippy with me the day of delivery. He said his guy can set up the chairs for us to accommodate the late delivery (after I requested) then later said this would not be possible because they were behind. Our friends pulled through and set up for us, so all ended well. I would recommend this company to others even though our experience was not great, but I would suggest you say your event is much earlier than it is, considering I am not the first person to leave a negative review regarding delivery and communication.

J

JKC

Used this company for an outdoor event. Price/package was great for tent, tables, and chairs. There were issues with delivery & communication, but the owner made it right for us in time. Would recommend!

D

Dennis Murphy

Can't say enough good things about Rochester Event and Equipment Rental. Customer focused and courteous people, good selection of equipment and competitive prices. I highly recommend them.

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