Rochester, United States
1000 Hylan Dr
N/A
+1 5859787352
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
VERY cool store (No pun intended) Extremely knowledgeable staff and clean looking store.
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Had a great experience buying skates for the first time. Staff was knowledgeable and did not try to over sell me into something I didn't need. Highly recommend.
I called the store asking if they had skates available for recreational use such as figure skates. I was informed that they were out of stock but if I was looking for hot pink skates they don’t have such items, which I didn’t ask about colors or anything so it was extremely condescending. I was also told “you’re a little late to the game not to be rude” about my timing in asking if they had skates. Customer service is not their forte apparently and the guy sounded extremely misogynistic and arrogant. Will never recommend this store.
Employees are knowledgeable about products and have always been helpful. Yesterday Wolf helped me pick out a new stick. He took time to answer the questions I had.
Super helpful for helping us getting the right gear. Friendly. I highly recommend!
Always helpful and have what you need
Kind of new to hockey and they always take the time to answer questions and I never feel like someone's trying to sell me something I don't need.
Any hockey shop is a good one as long as they can sharpen skates well and keep decent sticks in stock. They do both. The only knock is the lack of goalie equipment... as a goaltender, I am both saddened and completely understanding that they don't want to stock thousands of dollars worth of stuff for a single position. Still, hockey is a six position sport. :)
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