Rockaway Beach, United States
375 Beach 92nd St
N/A
+1 7183180111
3 stars for a few reasons: 1) insurance / deposit shenanigans (see other reviews for details) 2) jet skis are in poor condition. (Mine wouldn’t turn left) 3) limited area where you’re allowed to jet ski. (See panorama shot, you’re only allowed between the bridges...) 4) unclean changing area —- I was hoping for an exciting jet ski experience where I would feel “free” and get to explore some of NYC. Instead, got a “lite” version for 150/hour.
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I’m giving this a three star review for a few reasons. The staff was professional and kind to us, and we were lucky enough to go on a week day because we noticed weekends are extremely crowded, but you have to buy insurance and they put a hold for that on your card. The first “option” is pay 10 for a 250 hold on your card. Or put a hold on your card for 500. You can bring cash, and they will bring it right back to you after the experience, but we were not told about this when we signed up online and already payed 110. They kind of just sprung it on us after we signed all waivers and papers to proceed with jet skiing. I thought they would issue a return within 24 hours, but apparently it takes 3-7 business days. As to the actual jet skiing, you literally go around in circles in a tiny portion of the bay. If you get too close to other boats and there is a even a scratch on the other boats, they take that 250 or 500. I have never had to buy my own insurance jet skiing, and I thought we were be able to cover a lot more ground around the bay for pretty much spending 370- 610 for a 30 minute experience, riding around in circles. Bring cash. You do the math \u200d️
Had a blast. Easy to get to. Will definitely go again. Staff is super nice. Bring a lock for your locker. There's a place to change, too. Great day!!!
5 Stars its all about one thing and thats fun at an affordable price. My exeperiences at Rockaway Jet Ski brings me back year after year. We get there early and have food Rock Thai resturante try the fried Red Snapper & Calamari. Back to Rockaway Jet Ski... Bro book the ToUrs way more fun the 1hr rental or 30 min rental. So i did 30 mins with my 13 year old daughter who loved 30 mins. of zipping around rockway bay. We have also done the Sunset tour wich allows to be almost completely boundry free much more enjoyable. The is staff is an amazing group of young adults. love this place, as a New Yorker this is a must do cross it off your bucket list. oh almost forgot book online in advance!!!!!
I scheduled an appointment for a jet ski on a Sunday. I even called the booking phone number prior to leaving and I was told it was light rain and I would still be riding the jet ski. I was informed one hour prior that the jet ski rental would have to be rescheduled due to weather conditions. I know weather conditions are not always predictable, but one hour notice? Come on. When you book a jet ski appointment you have to call a number not the jet ski rental place itself. Then I emailed Rockaway jet ski seem I was only given a partial refunded. Which I was able to rebook easy. My only concern is don’t tell the customer one hour in advance the appointment is canceled. I live nearly three hours away. In addition I had a 300 appointment and arrived at 2:38PM. I got on the jet ski 3:43PM and got off at 4:30PM for an hour rental. Which most people don’t keep exact track of time. If I got the full hour I would give a five star review and let the other things slide. Don’t short the customer minutes off of the rental time. Not good business, I would try another place next time. The ride was fun. If I pay around 162 for an hour rental I expect to get the exact hour.
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