Rockford, United States
1125 Milford Ave
N/A
+1 8159850310
Couldn't have picked a better contractor than Freedom Builders & Remodelers. Shawn is great to work and takes great pride in his work. Very detailed-oriented. Completely remodeled my bathroom & kitchen. Couldn't ask for a better job. Thanks Shawn & Thanks to Ryan also.
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We just wanted to take a second to highlight Freedom Builders as one of the most ethical, dependable, and reputable contractors we have had the opportunity to work with. Freedom Builders & Remodelers runs a tight ship on each and every project. Each project with Shawn runs smoothly with no question as to what the expectations are. He ensures that every aspect of the job is completed with no less than amazing quality. We look forward to working with him again in the future.
Called for an estimate on replacing a basement window. I could immediately tell the guy was irritated, as he kept huffing through the whole conversation. Apparently, my job wasn't big enough for him to care about. He gave me the run around but I knew he was looking for an excuse not to do my job. I politely told him that it sounds like he wasn't interested in my job so I wouldn't waste either of our time anymore. He didn't try to refute anything or so no, I want to help. This is poor customer service at it's best. So glad he didn't offer to do the job. I wouldn't want someone with so little consideration doing work for me. And after writing this review, he called me back and proceeded to rip into me for an honest review, no even bothering to apologize. He just lit into me. Wow. I can't believe that. Horrible, horrible service and man. I was never once rude to him. I just put my honest review up. I will not be berated by someone who clearly can't take responsibility for their own actions.
Freedom Builders did a fantastic job on my project from start to finish. Our project was a full gut remodel, 2 full floors, and then they had to stabilize the support beam in my basement. The project was completed on budget and in the time frames discussed. The entire experience was exhausting to say the least, living in the house under construction, we are so thankful that we hired Shawn Warren. He was definitely the right person for our job and became family while working on our home. Thanks Shawn.
Shawn, is amazing with what he dose. He helped us last year after no show appointments with many other companies. Fixed a patio door after a different company left us a hole to the outdoors, siding, trim, and drywall. It turned out like nothing was ever cut away and actually better with materials that he used to finish the door. We have contacted him for another much larger job on our new house and I imagine I will be just as fantastic of a outcome. Im truly thankful to shawn for helping me when he did because it was before winter last year and other companies did not want to due to it being a smaller job.
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