Rockford, United States
2425 Laude Dr
N/A
+1 8004928377
Delivery
We cancelled our service after one month. From day one the lack of communication from the local branch was mind boggling. Last minute delivery schedule changes, no shows, no response back when we would call to ask why they didn't show up and they would never return our call. 48 hours after we left a voicemail, we would get an email that said \we will not be delivering on your scheduled date\.... well ya... we know you didn't show up! They even cancelled the the make up date.
like
Residential service, unreliable: 2 stars for water quality. 0 stars for service. Changed delivery schedule without notification, several promises to deliver on days and then did not show or cancelled via email. This service was supposed to be a convenience, not an annoyance. Cancelled today.
Thank you Hinckley for always showing up to my door with fresh water. I may worry we’ll run out of toilet paper during this crazy time in history, but NEVER am I worried we’ll run out of clean, fresh water to drink and cook with! Thanks to you!! Because you and your business continue to punch in, I’m not worried about running out. Thank you so much!!
Great water, great service
I have both office and home delivery service. It's convenient and delivery is ALWAYS on time. Thank you!
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