Rockville, United States
1301 Piccard Dr
N/A
+1 2407774000
Today I spoke to a lady name Jennifer, very kind, and her tone of voice was really pleasant. I felt calm, and I was able to find the resources that me and my family will need.
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I hope that anyone needing help is not deterred by the negative reviews. I brought my 13y son to the crisis center to be evaluated. The therapist, Linda, was very helpful. She listened with empathy & really provided us with the support and guidance we needed.
If I could give it less than a one star I would. I called and the woman who picked up made me feel bad about myself when I tried to explain my troubles to her. I explained that I felt depressed due to my situation and just wanted a supportive listener. After hearing a few sentences, she said that my troubles can be told to another therapist and she's not going to hear it. After her harsh response from the start, I burst into tears and started crying throughout the phone conversation and then at the end, she told me that it is my problem, that I have self-esteem issues. I couldn't believe what I was hearing. I felt even more depressed after the call. I wish I had told her that this kind of so-called \support\ can send a person to the grave. Very toxic people that are not fit to work as crisis helpers. I recommend staying away from this place if you don't want to be damaged.
Admittedly, I was initially wary of bringing a family member here due to the negative reviews, but our experience was very positive. Despite the ongoing pandemic and the precautions that had to be taken, we were seen right away by a counselor, who listened intently and with empathy, noted my family member's mental health crisis, and gently persuaded my family member to get the necessary treatment in the behavioral health unit at the nearby hospital. Thank you so much for your compassion and understanding, Ms. Linda!
They want you to be in a very bad situation so they can put you in an asylum.
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