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Apria Healthcare

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Rome, United States

apria.com
Home health care service· Oxygen equipment supplier

Apria Healthcare Reviews | Rating 3 out of 5 stars (5 reviews)

Apria Healthcare is located in Rome, United States on 1709 Martha Berry Blvd NE #100. Apria Healthcare is rated 3 out of 5 in the category home health care service in United States.

Address

1709 Martha Berry Blvd NE #100

Phone

+1 7062320610

Accessibility

Wheelchair-accessible entrance

Open hours

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H

Haley Minesinger

The worst customer service I have ever experienced in the medical field. First of all, we had a terrible experience from the start. I had a 2-week-old baby that needed oxygen, and Apria told me that they would leave the oxygen on my front porch and give me a consult over the phone. They also caused our hospital stay to be extended for 2 days because they wouldn't deliver equipment on time. Two years later, I am getting calls about \unpaid bills.\ I received a letter in the mail stating I had a bill for 90, then I got 3-4 calls stating I owe 120 and 131. The inconsistency is alarming. I called and explained that I have not had equipment for two years and they stated that it was an Apria error and the balance would be removed. I am still getting calls a week later that the balance is still there. I would hate to get an attorney involved over a 120 bill, but I am very close to having to do that.

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Richard Bramblett

Absolutely one of the worst companies I have ever dealt with! Stay far away from this company! They never will give you a copy of your contract or tell you how much you owe! They just charge your account and rarely on the same date or amount! I called locally the lady who answered said I would need to talk to the DM to inquire about what I owed, they will never give you the amount you owe! I called on a Wednesday and was told that the DM would return my call on Friday or Monday. She never did! I've called three times!

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Ben Housch

Everything is great with the local offices. My only complaint is their billing. No visibility to pending balances until you get a bill in the mail over a year later. They are the worst!

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MERRY MEYER

It is December, I got my cpap in September. Numerous calls to replace my mask, the original is messed up, leaks, I been passed around, ignored, last week I finally got one ordered, and he sent the wrong one. Now, no one is there that can actually help.

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Kyle Knight

They've always been more than helpful and fast for me.

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