Rosedale, United States
8987 Yellow Brick Rd
N/A
+14106908280
We had a great experience with Vivint Solar. Brandon was top notch and stepped us through the entire process, very friendly and responsive. Vivant served as a one stop shop for solar panels, a new roof, and a mortgage refinance for us, all seamlessly packaged together. We really couldn't be happier. Would highly recommend!
like
I bought my house with solar panel installed already. This is a nightmare... where to begin, first you don’t save any money it’s just a waste of your money. The solar are not producing more than last year... I called to get them fix it. They said they will give me a call to schedule a visit ...never did. Second, we need our roof replaced for the storm damage... the contractors are ready to Come do the work since October 2020, vivint solar still can’t send a team to remove the panel so I can’t get this job done. Now they put me on scheduled January 19th 2021, they didn’t call to say they were not coming ... they just never showed up. I called them to find out what was going on? I waited 1hour and 13 minutes to get someone on the phone to tell me “ sorry we can’t remove it today, we overbooked for one day” they are so unprofessional and don’t care at all. I will not even recommend this company to my worst enemy .... this is a nightmare. We have a roof damage it’s urgent matter ... they just don’t care. I don’t feel like a costumer at all... I wish there is a way out from this leasing contract the previous owner get me into .
We bought a house with solar panels from Vivint already installed. The panels are producing half the power they produced last year based on their numbers and they have already come out to “fix it” once. You don’t save any money, so if that’s your plan don’t waste your time...
Vivint has the worst customer service of any company I have seen. My system has been offline for the past couple of months now, and I have made many calls and sent many emails to them for my system to be serviced. They continue to say that their service department will contact me, and they never do. The one time their service did contact me and actually scheduled for service at my home, they emailed my a few days later saying it had to be canceled. I have now gone since the beginning of July showing I have produced 0 solar and still can't get them to come service my system. On another note, calling their customer service is no fun either, you get put on hold for 30 to 40 minutes, and once you finally get to talk to someone, they don't speak very good English and don't understand the English language. If you are looking for solar for your home, stay far away from this company!
Deli
The best companies in the category 'Deli'