Roselle, United States
4817, 841 E Nerge Rd
N/A
+18472781972
My Doodle, Bailey, LOVES to go to Doggy Daycare!! While I’m at work, he gets to play with his doggy friends! The staff is very friendly & love all the dogs who come to visit each day! There is a demeanor test to ensure all dogs will get along & you have to provide vet records to ensure your dog is vaccinated and healthy to play with other dogs. I have been to other facilities in the past and my dogs would always come home smelling like pee - not here! I strongly encourage you to try Happy Pet Place for daycare or boarding - awesome place for your fur baby!
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Best place, clean, and the manager Amanda is really sweet and cares about the animals. Would recommend.
I brought my dog here for daycare and to get groomed. They did such a good job getting him all clean and smelling good. They also sent me the cutest photos during daycare he looked like he had the best time. I was very impressed and will definitely be dropping off my dog again
We have been taking our dog to Happy Pet for close to 6 years. Brought her in for grooming. New place has clients in front area, and grooming included in back area, unseen by client. Gal comes out to get our dog, NO mask! I asked, wear is your mask, she said "none of us wear masks in the back, it scares the dogs", OK, how about when you come up front to greet customers? no response, takes our dog in back, we step outside and could hear their conversation through the side door, gal one was telling gal two about me questioning the mask, 15 seconds later, gal 1 comes back out and says she can't groom our dog, gives us some BS story. Bottom-line, not only do they NOT wear masks greeting CUSTOMERS, they don't even wear masks in back grooming our pets! NEVER again. But, thank you, because of your lack of responsibility and rudeness, we found a better groomer in Roselle, so thank you for that.
This place used to be very good until recently. They refuse to wear masks when with customers, they refused to do our dogs nails because we questioned them not wearing masks. Petsmart groomers wear masks with their dogs and the dogs are not scared by the way. They lied about our dog freaking out and refused to show any proof about it. They don’t wear masks. What they’re doing is wrong and unprofessional. Wear your mask.
This place used to be amazing and my dog loved coming here. I wish the old staff was still here because my dog loved this place. The new staff is highly unprofessional and rude. They make no attempts to wear mask or enforce distancing which I could understand when working with the dogs but not when front facing customers. They also were incredibly rude when trying to work with our vet on her paperwork stating it wasn't their job to figure it out even when we brought her paperwork in TWICE. They sent less pictures when usual. Didn't state what dogs she played with like they used to. She looked uncomfortable in the pictures and they even stated she was uncomfortable. This was directly because of the people, she loves other dogs and has even continued to play with many dogs throughout quarantine. I would never bring my dog back here ever again the way the staff treated us or our dog as here. I'm mad and disturbed by the new staff who clearly do not care about you or your dog.
Dogs always go in and leave excited! Great people as well!
Happy Pet Place is really a happy place for my Mal-Shu dog. He goes there happy and leaves the grooming salon even happier! Thank you Happy Pet Place for taking a great care of my dog during the grooming sessions every single time.
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