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Ally Medical Emergency Room - Round Rock

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Round Rock, United States

allymedical.com
Emergency care physician· Emergency room· Emergency care service

Ally Medical Emergency Room - Round Rock Reviews | Rating 4.9 out of 5 stars (5 reviews)

Ally Medical Emergency Room - Round Rock is located in Round Rock, United States on 2105 E Palm Valley Blvd. Ally Medical Emergency Room - Round Rock is rated 4.9 out of 5 in the category emergency care physician in United States.

Address

2105 E Palm Valley Blvd

Phone

+1 5122550911

Accessibility

Wheelchair-accessible entrance

Open hours

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A

Above TheEarth

The people here are nothing short of amazing. My wife recently had a major brain surgery and there were some concerns about complications. The weather was horrible, we were scared. Our doctor , a neurosurgeon from Houston advised we needed a CT scan asap. We called all over the place to local hospitals and imaging centers. Nobody could see us. Out of desperation and because they were close we called Ally. The nurse got me in touch with the doctor quickly. We discussed what was going on and they were just amazing. They worked with our doctors office and NP to get background. They were ready when we arrived. There was not a mountain of paperwork. The nurse was wonderfully kind and careful with her. A big change from our experience at a major center in Houston where we spent a week with horrible service that shook our perceptions of medical care to the core. She and Dr. Sims told us what they were going to do. Within minutes the Radiology tech came in. CT scan was done and in 30 minutes they had a reading. The tech was also extremely kind. We were very scared and emotionally exhausted. The doctor explained everything to us, what they saw and why they were concerned. He was so caring and soft with us. It was clear he was professional and I have never experienced a better bedside manner. He took a very difficult situation and made it tolerable. He figured out how to consult with the doctor in Houston and get the images they needed. He developed several scenarios for us in case the situation was serious or needed more monitoring. It really helped us to keep it together and not panic. In the end we had a positive outcome and a huge sigh of relief. Our family will never forget Dr.Sims and the staff at Ally. They are all blessed and wonderful people. If you find yourself in need of emergency care, this is the place and the people you want caring for you. We are lucky to have them in our community.

B

Bessie Sanchez

Got the staples in at seton hospital and that experience was nothing like how premier took care of me! They were friendly quick and gentle I recommend any one to come here if they have an emergency!!! Thank you nurses & doctors!!! God bless! Dr. Hatfield was very nice!

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M One

This place is incredible and truly a blessing to the Round Rock area. Dr. Hatfield and his team were efficient, quick and thorough, and took care of me at midnight.... in the middle of an ice storm! They are kind, compassionate, EFFICIENT and honestly, it was the best experience I’ve ever had in an emergency facility (and I’ve had my fair share of ER visits in my lifetime, unfortunately). I will continue to lobby Dr. Hatfield to be my PCP (even though I know he can’t) . Seriously, if I could use this place as my “go to” doctors office, I would. Don’t bother with any other ER in the Round Rock area. This is the place you want to go!

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Mary Ann Castro

Nurse & Doctor both very nice. Went for the Rapid Covid Test since I had cold symptoms and I have cancer. Took a bit to finally get inside to get tested. About 20 min for results wasn't too bad a wait. But the wait after that was VERY long and I didn't know why. It seems they were trying to prescribe a cough medicine to my HEB pharmacy and couldn't find the right pharmacy. I didn't even need the prescription, my cough wasn't that bad and I was taking over the counter cough medicine. I was also given a folder with some print out information that might have taken them time to do. Didn't expect to be there that long.

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Erin Anderson

Ally Medical Emergency performed my covid test with efficiency and kindness. They made me feel like a human being, made me very comfortable, made me laugh, and the results were given promptly. They took time to explain them and give prescriptions and advice. I was very impressed. Thank you so much for your compassionate care.

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