Louisburg, United States
15 Clifton Pond Rd
N/A
+19194962336
Great care dealer just got a new Honda CR-V and love it. Great customer service they are very friendly and the owner was there and helped me out a great deal since I really do not know anything about cars and he gave me all the time I needed to look around and shop. If you need a car go look there. Great prices
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Stay away from this dealership at all costs. My wife and I bought a car from this "dealership" and just seven days after buying it, the car completely stopped working. My wife had to call a tow truck to pick her and the car up from her place of work. At first, Royal Auto Sales staff avoided our phone calls but when we finally visited the dealership, they refused to give us a refund. Instead, they offered to let us trade the car for another one. This car did fine for 27 days before it started having problems. We took it to a Volkswagen dealership to be looked at and they informed us that Royal Auto Sales completely lied about the cars history and previous condition. The costs for all the repairs would have exceeded the cars worth and what we'd spent on it so we drove it home. Just as we were pulling into the driveway, the car shut off and caught on fire. It burned to a crisp and even damaged my house. Once again, the sales staff avoided us and our phone calls but fortunately, our insurance company and the financing company we went through handled the disaster.
I recently purchased 2008 Ford Escape from Royal Auto Sale. Noelia was the associate with whom I worked. I have nothing but wonderful things to say about her and my overall experience. She was patient, knowledgeable, personable, and kind. After two months of searching the web for the best price deal, I finally got what I wanted for a fair price.
My wife and I bought a used car 7 months ago from Royal Auto Sales and within this time have already had to replace the tires, breaks, gasket covers, spark plugs, and now the engine as it is burning oil inside of it. We have also found out that the car report that they showed us with "no accidents" was not true as the car has actually been in 2 different car accidents. If you buy a car here make sure you have a mechanic look over the car completely before purchasing it AND verify with the actual car fax not just whatever car report they provide.
From the initial phone call to driving off the lot, every single individual was friendly, professional, knowledgeable, and efficient. Once I selected the vehicle I wanted, things moved very fast and smoothly. This is my second purchase with this dealer and I could not be happier on all counts. I drove down from Centreville, VA. I will most certainly be back.
I purchased a vehicle from them on December 26 great car just had problems with a leak and heat. I asked them questions concerning the water that was in the cup holder they stated they left the sunroof open. okay so that could happen then my husband tell the guy heat on passenger side blowing cold air okay called my mechanic gave me a price I gave him and it was deducted. Then I'm on my way home and I get pulled over for t tag being wrong date stated they were gone to send a new one next day delivery due to us being 1hour and 45 minutes away. Then I go to the car wash and it starts leaking on me. OMG this is ridiculous cause I already asked these questions. I'm truly not satisfied with there customer service I have been calling them and no one as returned my call yet this is ridiculous. So make sure if you get a vehicle from them you bring a mechanic. Cars are clean and look well maintained but boy did I get a surprise. I still love my SUV tho getting the heat fixed now.
Best car purchase ever. Morkos explained everything completely. He was very friendly, courteous, and played NO games with the pricing. My wife and I test drove several cars and we fell in love with the 2013 Nissan Versa. Overall Royal Auto Sale just wanted us to have what we wanted at a fair price!
Please stop looking anywhere else this place has deals. Great customer service great deals. Works hard to try get you in a car.
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