College Park, United States
2165 W Rugby Ave
N/A
+1 4042099600
The neighborhood is extremely nice but the units are terrible. I’ve had mold in my unit since I moved in, continuous water leaks, bugs and infestations. My items were continuously being molded and the rent office kept coming out to “fix” the issue. The issue literally returned every month. The management team is what I call “nice-nasty” When complaining about my situation they never empathized and treated me as if I was wrong. If they were in my situation it would be hard to keep calm too. I ended up breaking my lease and they still want me to pay a break lease fee even though my damage to my personal items outweighed the fee. They told my renters insurance it wasn’t mold but “water intrusion” which leads to mold. Poor community, poor management, poor company overall. I am glad to be gone. If you see this don’t do it, reconsider. Read some literature.
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I like the layout of these apartments...my Aunt has a friend who's lived here for awhile and they love it...says it quiet...its off busy main roads but not far from the highway. New young woman in office was so sweet. 2br2ba had 2 entrances which is great for safety not just one way in and out like most places. Balcony is sturdy and huge. I really liked it but the price is high...I think she said 975...
I love the apt and the office staff is great and very attentive to the needs that I have had. Immediately addressed any issues.
My Mother has been a resident for several years, and has dealt with tenants weed smoke coming through her apartment. if you are on the first floor the walls and ceiling are thin. this new property manager and maintenance crew are terrible and take forever to repairs things. Rent can increase at anytime because of \market value\ which is a crazy even if your lease is not up for renewal. No compassion for those tenants that pay on time and never have any issues with keeping the inside up.
My husband and I have been trying to apply to these apartments for years and get were always fully occupied. Finally, we were able to apply and hoping we get approved. We have a small child and my in laws as well as my parents live close by so these are the perfect location for my small family. These apartments are located in a nice area around beautiful homes and a awesome park within walking distance and even downtown college park. I hear there are officers who live on the complex and have been here for quite some time. We can’t wait to hear back from the staff and start a new journey living here️
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