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Franklin Electric Cooperative

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Russellville, United States

fecoop.com
Electric utility company· Utilities

Franklin Electric Cooperative Reviews | Rating 2.9 out of 5 stars (5 reviews)

Franklin Electric Cooperative is located in Russellville, United States on Professional Office Building #2, 531 Gandy St NE. Franklin Electric Cooperative is rated 2.9 out of 5 in the category electric utility company in United States. FRANKLIN ELECTRIC COOPERATIVE is an utilities company based out of PO BOX 10, Russellville, Alabama, United States.

Address

Professional Office Building #2, 531 Gandy St NE

Phone

+1 2563322730

Company size

11-50 employees

Headquarters

Russellville, Alabama

Accessibility

Wheelchair-accessible entrance

Open hours

...
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T

Tina Towe

They charge way to much for the lights you get and lord god trying to get lights on the deposit is over 300 good lord.

K

Kim Ivey

They turn my power off two months in a row while knowi g Iam disabled. they knocked on my disabled neighbors door to get her payment I also am disabled they have never knocked on my door they only cut my power off charge me an extra 55 fee which leaves me short on groceries and they tried to tell me they charge my neighbor 20 extra dollars to pick her money up that is a lie and that is also discrimination if they're going to cut off one person's power they should cut off everybody's. They didn't charge her no extra fee today they flatly knocked on her door and took her money and the manager at rest will try to tell me they charge her an extra 20 . I got paid Saturday my power was cut off 10:30 Monday they didn't even give me time to get up there to pay.They are only taking advantage of the poor and those on disability. they should know when you draw 700 a month you cannot save a hundred extra to pay next month's power bill with before it goes over. They will pay for this one day the Bible plainly states do not take advantage of the poor. I will be talkin to a discrimination attorney about this. Kim McCalpin PS first time they cut it off I was in the hospital with a brain bleed and a broken. I cannot get over the manager of Franklin County in Russellville lying and telling me my neighbor is paying a 20 extra fee for them to come pick up her they came and picked up mine last month I was not charged a 20 extra fee either.

J

Jeff Baker

They are always good folks to deal with

J

Jolynn Evetts

They really need to be up to date with technology and have the ability to take a payment over the phone with a debit or credit card. I work the same hours that they are open and really don't feel comfortable leaving my payment in their night box and not having a reciept. Other than that, they are great. They have a very friendly and caring staff.

M

Maurice C. Morrissette

I had a water leak and there was an additional 2900 gallons of water used , but the leak wasn't obvious to me until I received my bill. The bill was only 51 dollars , I paid 40 last week, and this week I received a letter telling me that I owe 41 additional dollars due to the fact that they sent a reminder of the balance. Wow , and they call extortion a criminal offense, what about this. I work from 6 am until 4:30 pm , and they are closed when I get off , I really don't feel comfortable leaving my payment in that overnight box.

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