Saco, United States
751 Portland Rd
N/A
+12072849556
I had a damaged side view mirror on a new truck. 3000 miles. When the mirror was damaged it chipped the paint on the door. I figured the best place to bring it would be the dealerships repair center. They must have left the doors wide open because the entire interior was white from font to back, The \Cleaned it\ a second time and still the white stuff was embedded in the dash board, door panels and other surfaces. I had it professionally detailed at the dealership I purchased it from and they could not clean this out either. They Ruined a 56,000.00 dollar truck interior and they're alright with it.
like
I chose the collision center for my repairs because I go to prime for all my services, I send all my friends and family there to buy cars. But unfortunately the collision center is not up to par with the same respect level and communication as the prime dealerships. (I deal with the Toyota dealership specifically.) I was not given an estimated date the work would be completed or anything. I just was asked for the keys and told to wait for my rental. A week later I call to check in and they say the system says my car was done three days prior and that I was emailed to pick up my car. I check my email religiously for work and other means multiple times a day, I would not have missed an email. Upon checking again I drove in to pick up my car and no one showed me what was done or asked how it looked. Maybe this is normal business for them, maybe it’s the new rules because of the pandemic, but I will say I was disappointed in the overall customer service. It seemed very cut and dry, not personable at all. To be fair, the work completed is flawless and I do appreciate that, earning 4 stars on the work performed alone.
My 2010 Rav4 had a paint failure which Toyota recalled. The Prime Collision Center surpassed by expectations with their professionalism, expertise and care of my vehicle. The roof and the rest of the car looks excellent. I would not hesitate to return for any repairs in the future.
Bonnie at Prime Collision is so amazing and helpful, she really made me feel so much better and less stressed about getting my car repaired after someone hit into the side of it. She was very committed to handling everything for me and making my life easier. I couldn’t say enough about her, she really reflects great on the company!! Thank you Bonnie :)
This paint work was done on my 2016 Accord and it is now peeling off in chunks. The manager refuses to stand behind their work. Their \guarantee\ is 100% worthless.
Deli
The best companies in the category 'Deli'