Sacramento, United States
6531 Folsom Blvd
$$
+1 9163817727
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
We had kind of a tricky request for a pool cover. When i called, Mr. Luke was friendly, professional, and had answers to all my questions. What more can you ask for from any business? I'm heading down to the shop to get our specs in and come home happy. His son, Kevin has also delivered the same kind of service. I highly recommend this company.
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Unfortunately we will not be buying from Capital City Hot Tub. All employees working were not wearing masks during COVID in November. Plus they clearly posted aggressive inflammatory political signs that could be considered offensive to customers. Michael, however, was awesome at explaining the details and walking us through our options. Would have been an easy sell if it was not for the blatant disregard for social responsibility during a world pandemic.
We love our Caldera hot tub that we purchased here a couple years ago. Excellent customer service and the staff is very knowledgeable about all the products they sell. I’m so glad the owner suggested getting the easy lift cover. It does make it extremely easy to open and close but what I like most is that it keeps the cover out of the way! I highly recommend purchasing your next hot tub, sauna and/or chemicals from Capital City Hot Tubs!
Looking to buy a hot tub for a house, so I went in here to get an idea of what to expect. Guy working was a huge bag. Not at all interested in helping me, giving me straight answers, or wearing a mask (during COVID). Don't know if he looked at me and assumed I wasn't serious about buying or if he treats everyone this way, but if you want a friendly and helpful hot tub buying experience, definitely go elsewhere. UPDATE: If the owner's response doesn't tell you all you need to know about this place, then you two probably deserve each other. UPDATE 2: I also suggest that you look at the equally appalling response to Clyde's review below before deciding to shop here.
Wow what a great experience I just got the hot tub of my dreams. I'm so glad that I've been working with Don and Kevin and the rest of the staff for over a decade buying hot tub parts to do repairs not only on my hot tub but others. They always have what I need or know what to do to help my customers. So this time Don got me the perfect fit with Caldera spa, Utopia Series. it is like a white water rafting experience with jets that don't miss a muscle, lights and blue tooth music. It is truly paradise!!! I cant thank them enough for the quick removal and installation on my new hot tub!!! They really know there hot tubs.
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