Tempe, United States
1115 W Alameda Dr
$$
+1 4808944390
N/A
Delivery
Check-in 4:30am Gave me door 7am Unloaded at 7:30am Waited until 11am someone called and said I have to pay 204 for 11 pallets. After I paid that 204, after another hour they brought my papers. And right after 2-3 minutes someone came out and said they refused my load because temperature on load shows 47º and they will load it back. Can you imagine, after 4-5 hours they left my load in their hot warehouse, they found out that my load is bad ??? Out 2pm I read all comments and knew that it's not good company, still thought that sh#&@ not gonna happen to me. Nobody exception here. Because of them I lost my two days and good load. DON'T LOOSE YOUR TIME HERE
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My \appointment\ was set for 18:30, so I arrived at 17:45. I walked up to the guard shack to ask a few questions, just to be prepared before my check-in. Everything went smoothly until I got on the yard. I noticed around 10 trucks crowded around docks 70... That's when I proceeded to unlock my tandems, open my doors, and take my bills inside. ((Walk up the ramp and pull the hanging rope to get inside)) Once back outside, you'll notice the lack of space needed to safely get docked. I was fortunate to have 2 completely empty spots on both sides. If you are NOT fortunate, I would strongly suggest you set-up to park, and ask the driver next to your dock for help. I'm almost sure that another driver will be at your door, before you even begin to reverse... FYI... I've seen most drivers recording and taking pictures while others help to get them in. Don't rush and GOAL. 21:24 Unloading... 01:46 finally complete. 10hr reset nearly competed... I've been to some very crappy places, but this place is in the top 3 worst.
Only had one chair in the waiting area that was really uncomfortable, and all the way in the back of their lot.
Nothing seems to change according to other drivers. They said get ready for a long wait. Less than 600 cases. Lets see how long it takes to get outta here. All trucks in at once for morning delivery. Scheduled appt mean nothing i guess. We see. Would like to have a good experience here.....
Great place. Overnight parking on street no one bothers you. Don't enter main entrance pass guard shack and look for sign about 100 feet and make a right. Check in with guard at end of driveway. Super nice people. Got a door right away and they are unloading already. Couldn't be happier.
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