Kinston, United States
1053 US-258
N/A
+1 2525223611
In-store shopping
Oil changeRepair services
Very poor service in more than one way. I purchased a brand new car and they left the sunroof open. My roof was completely saturated. No one cared to help make the situation right or even show any remorse. Do not purchase cars from here!!!
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Very professional, very considerate, kind and curtious
Awesome! Sales team were wonderful. Dedicated, knowledgable, and trustworthy. Emad and David are true proffesionals. Chose Sale after our local dealer requested a \market rate adjustment\ of a 4Kplus markup above MSRP on our Telluride. No such nonsense with Sale and Emad's team. Terrific experience.
Edited because I was able to text with the owner and work out a deal the next day. He was very prompt and bent over backwards to make it work. Worst experience I have ever had. 5000 of factory incentives and they told me for an hour that 5000 under MSRP was \ the best they could do\ I asked numerous times to see invoice and all i got were bogus numbers on a breakdown sheet... none of which showed invoice. I have bought 8 cars in 20 years and never paid over invoice, yet these guys swore up and down they couldn't budge from MSRP. Wasted 3 hours of my life driving there, sitting through their excuses, and driving home. I blame the manager since our salesman was new and was basically asking advice. It wasn't hard to notice that he had never really had to negotiate with a knowledgable customer. He said he had been there 3 months. The only thing worse than their service is their commercials.
Great staff had me in for a recall and took care of other things had me back out within the time frame quoted . Awesome job
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