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Specialized Saw & Mower Inc.

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Salem, United States

specializedsawandmower.com
Farm equipment supplier· Lawn mower repair service· Mulch supplier· Saw sharpening service· Home & Garden· Farming Equipment· Snow Removal· Retail· Lawn mower store· Sand & gravel supplier

Specialized Saw & Mower Inc. Reviews | Rating 3.9 out of 5 stars (3 reviews)

Specialized Saw & Mower Inc. is located in Salem, United States on 3954 W Main St. Specialized Saw & Mower Inc. is rated 3.9 out of 5 in the category farm equipment supplier in United States.

Address

3954 W Main St

Phone

+1 5403803901

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Repair services

Open hours

...
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David & Stacey Boris

I wouldn’t even give them 1 star but that was the lowest I could go. The worst customer service ever, when I walked in the person that seemed to be in charge was sitting at his desk smoking, put his cigarette in the ash tray that was on his desk. Said what brings you in. I was there to drop my Cub Cadet off to get it ready for the Spring and Summer. They supposedly changed the oil, put a new tube in my front tire, sharped my blades and balanced the deck. Well for one the tired are tubeless and was flat when I got there, the blades were not sharp and the deck, well it had a bolt missing on the left side. DON’T GO HERE. WILL NEVER GO HERE AGAIN.

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chris phillips

Just bought a ZT2 54 inch Cub Cadet yesterday and Scott was very pleasant to work with, and was very polite and helpful with the purchase. They delivered it the next day and that was sweet. Will do business with them again.

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Tim

I have to say that as a long time customer, my latest interaction with them will be my last. I paid 160 for service on my push mower, with 60% of that cost being the 95 labor charge. That is out of line with what most other shops charge. I was also charged a 4% fee for using my debit card, another reason I won’t return. Most of my disappointment is about how I was treated by the employee that sits by the door. After reading their large “Practice Social Distancing” sign, as he walked to the counter I asked if I should follow? “You have to pay don’t you?” was his reply. Listen man, I don’t need the attitude. He then explained that 4% convenience fee as something all shops do, but I do not believe that to be true. He lamented about how hard it is for a local business to make it, but at these prices I can see why. When I casually mentioned I’d reconsider my future patronage, he said “well that’s your choice.” Yeah buddy, it sure is. I hope your experience is more positive than mine. After purchasing mowers, chain saws, a weed eater and a blower along with mulch and many other things, I’ve decided I’m done. I can find high prices and lackluster service in many places, my opinion is that’s all I found here today. UPDATE: Also when I started to use the mower I noticed the side chute is missing. It was on the mower when I took it in, I called the shop to ask and did not hear back. So now I get to buy a new one. Awesome.

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