Salina, United States
2950 S 9th St
N/A
+1 7854046299
Wheelchair-accessible entrance
I don't normally leave reviews for big companies like this, but in this case, I'm leaving the review for this location's Store Manager - Michele Gardner. I had a billing issue and spent a lot of time on the phone with multiple Cox CSR's, but did not get a resolution until I showed up to this location. Michele not only resolved my issue, she did it faster than the amount of time I was on hold before the first phone rep transferred me. Plus, she lowered our bill over 10/mo while also increasing our internet speed!
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The internet connection is so incredibly slow! I am so upset about the service they provide! I might be better off just going without. It is a complete waste of money if you ask me
I always have problems with my wifi and I have a small house. And I think they charge way too much. They need a senior citizen discount we h as very to live on Social Security or like me on Medicaid and it's not very much. I have cancer in 3 places so I can't get job to make extra money.I do want to say the 2 people at the store on 9th and Schilling are super nice and try their hardest to help. Not their fault Cox charges too much and just keeps raising prices. Wish we had a competitor in town maybe it would bring the price down.
I can't believe the rating for Cox it's one of the best businesses I've ever come across. They are always so helpful and go above and beyond to satisfy the customer, I've been a customer for a number of years and I rave about them all the time. Great service and friendly atmosphere! Thank you for doing such a great job
If you go here for anything talk to Rebecca! She cares about what she is doing and going above and beyond to give the customer the best service
Deli
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